SMALL BUSINESS SOLUTIONS
CREDIT CARD KNOWLEDGE
LOANS
REAL ESTATE
WHAT WOULD YOU RECCOMMEND?
100

True or False: A business may have a secured credit card.

True

100

Name three ways a customer can make a payment towards their credit card. 

Over the phone, by mail, using OLB/mobile banking, in person at the branch.

100

What is the minimum amount a customer can borrow for a car loan?

$7000

100

Define "Home Equity".

The current market or appraised value of your home minus the total you owe on your mortgage/property debts.

200

Which card offers a $150 cash back bonus when you spend $1000, within three months of opening?

Toggle

200

How many days must a primary owner have the account open before they are Eligible for CommerceAdvance? 

180 Callender Days

300

Which of these is NOT a benefit associated with the special connections credit card? 

A) Free roadside assistance, (Up to 6 free service per year. I.e. tows, jump starting, fuel delivery.)

B) Cell phone protection (Damage or theft)

C) Auto rental collision damage (Reimbursement in the event of a collision of theft of a rental car)

A) Free roadside assistance, (Up to 6 free service per year. I.e. tows, jump starting, fuel delivery.)

300

Who should you call with for help with how to have the initial loan conversation and questions about HEL/HELOC products or closing documents?

Home Equity specialists (HES)

300

While completing a CARA your customer explains their house was damaged in a recent storm and now, they need a new roof. They need the full amount up front in order to pay contractors and would prefer a fixed rate for the life of the loan. Which product makes the most sense for them?

Fixed-Rate Home Equity Loan

400

How often does a small business LOC come up for renewal?

Every 12 months.

400

What is the annual fee for the Commerce Premier Credit Card?

$0

400

What product or service would you recommend to a small business customer who needs a loan with longer repayment terms, a lower down payment and more competitive interest rates than a traditional loan?

An SBA loan

500

Your small business customer mentions they ideally need a credit card that allows them to spend at least $500k per year on business expenses while also earning rewards. Which card is the best fit?

The Commerce Bank Business Plus credit card.

500

What is the minimum AND maximum limit for a Commerce Miles Credit Card?

$500-$17,000

500

while completing a CARA your customer states they want the credit card that will offer them the MOST cash back. Based on this image and using the rewards calculator which would you recommend?

Special Connections