Topic 1A
Topic 1B
Topic 1C
100

List several examples of systems administrator job roles.

* Mange Hardware, Applications & Network

* Mange User and Group Accounts

*Monitor Server Performance, Capacity Planning & Growth.

* Advise the organization on cybersecurity topics

100

While troubleshooting a printing problem with a network print device, you check to see that the print device is powered, is turned on, has paper, and does not have an alarm indicating that the paper path is jammed. Which step of the troubleshooting methodology are you applying?

Theory of Probable Cause/Question the Obvious

100

List at least three attributes of FOSS licensing and at least three attributes of proprietary licensing.

FOSS:

• No cost

• Free to modify and redistribute

• Not necessarily reliable vendor support

• Not necessarily reliable documentation

Proprietary:

• Not free to use

• Not free to modify

• More likely reliable vendor support

• More likely reliable documentation


200

List at least three differences between workstations and servers


* Servers contain redundant hardware, servers are more powerful than workstations.

* there are specific OSs for servers and for workstations.

* workstations are assigned to individual users, servers a rack form factor and workstations have a desktop or laptop form factor.



200

While troubleshooting a permissions issue on a file server, you check to verify that a user that should be able to access a particular folder can access that folder. You also check that a user that should not be able to access the folder cannot access it. It appears that you have successfully solved the permissions issue. Which step of the troubleshooting methodology are you applying?


Verify Full System Functionality

200

Anne, a developer, creates a piece of software named "SuperSolver" and licenses the software as  open source. She places the source code and the compiled software executable on her website. John, another developer, downloads the source code for Super Solver and modifies the code to add several new features. He places the modified source Code on his website. This is an example of what kind of licensing?


FOSS

300

What are the four phases of the server lifecycle?

Purchase, install/deploy, maintain/update, decommission


300

The service desk escalates a ticket to you that indicates a user cannot access any network servers or any websites. While troubleshooting, you ask several employees near the user whether they can access the network servers and websites. Those users all indicate that they can access the requested resources. You have now determined that only one user is experiencing issues. Which step of the troubleshooting methodology are you applying?

Determine the Scope of the Problem

300

You are a systems administrator, and you are responsible for managing the licenses for a piece of cloud-based software. Currently, you have 100 users that access the software. Your organization is billed monthly for these users. Your organization hires an additional 50 users who also need access. You increase your licenses by using a web-based management tool. You also notice that the vendor has automatically given your users access to the newly released 2.0 version of the software. This is an example of what kind of licensing?


Subscription

400

What are the four main subsystems of a computer?

Processor, memory, storage, network

400

You are systems administrator, and you are responsible for managing the license for a piece of server-based software. The software license requires you to pay based on the number of physical CPUs enabled on the server’s motherboard. This is an example of what kind of license?


Per-socket

500

What are the two main branches of the Linux family of distributions?

Debian and Red Hat