Basic command/principles
Decision Making and Problem Solving
Making the Right Choices
Conflict Resolution and Diversity
Conflict Mediation Class
100

_______ Channels transmit all orders and instructions to subordinate units.

A) Designated

B) Delegated

C) Control

D) Command

D) Command

100

Leadership is the process of ____ others by providing purpose, direction, and motivation.

Influencing

100

Passing time without working or while avoiding work is known as _____?

A)    intuition

B)    idleness

C)    criteria filter

D)    routinization


B)    idleness

100

“The practice of treating one person or group of people less fairly or less well than other people or groups.”

A)    discrimination

B)    stereotype

C)    bigotry

D)    anti-Semitism


A)    discrimination

100

What are the five anger management techniques?

A)    Calm down, identify the source, keep quiet, go for a run, return to the negotiations

B)    Breathe deeply, walk away from conflict, state your disagreement, turn anger to energy, tell a friend

C)    Take time to calm down, identify the source of your anger, use words to describe your needs, turn anger into energy, and tell no one of the conflict

D)    Take time to calm down, identify the source of your anger, use words to describe your needs, turn anger into energy, share feelings with a friend, counselor, or mentor.


D)    Take time to calm down, identify the source of your anger, use words to describe your needs, turn anger into energy, share feelings with a friend, counselor, or mentor.

200

What is the legal voting age?

     A) 12

     B) 18

     C) 21

     D) 28


 B) 18

200

Leaders work on accomplishing the mission and ______ the organization

A) operating

B) cohesive

C) judging

D) improving

D) improving

200

A.    A process or decision that you have used over and over in the past that helps you now with an established decision-making pattern.

(2)_____ Criteria Filter

(3)_____ Idleness

(4)_____ Intuition

(5)_____ Routinization

(5)_____ Routinization

200

“The practice of racial discrimination, persecution, or segregation based on race.”

A)    prejudice

B)    scapegoating

C)    racism

D)    stereotype


C)    racism

200

Showing _______ is being able to experience the feelings of another as one’s own.

A)    violence prevention

B)    arbitration

C)    empathy

D)    mediation


C)    empathy

300

Which country did the U.S. attack initially in the "War on Terrorism"?  



Afghanistan

300

After a leader carefully examines all possible courses of action using all available information, they can then consider their _____ and emotions.

Intuitions

300

Instinctive knowledge or perception without conscious reasoning; keen insight.

(2)_____ Criteria Filter

(3)_____ Idleness

(4)_____ Intuition

(5)_____ Routinization

(4)_____ Intuition

300

“Bitter, intolerant, and prejudiced.”

A)    anti-Semitism

B)    hate-related words

C)    scapegoating

D)    bigotry


D)    bigotry

300

When you are working with opposing sides to resolve a dispute or bring a settlement, you are using. _________.

A)    empathy

B)    mediation

C)    arbitration

D)    anger management


B)    mediation

400

A _____ is an aim or purpose, or an end to which effort is directed.

     A) resume

     B) destination

     C) idea

     D) goal

 D) goal

400

Good leaders include _____ in their plans that address possible unexpected situations and actions.

contingencies

improving

operating

intuitions

contingencies

400

While making a decision about what to do next summer, you identified possible solutions and also identified the pros and cons of each. Last year, you went with your feelings and decided to wait and see what came up, and it turned out to be a bad decision. If you want to compare the pros and cons to really make a good decision, which technique should you use to help you decide?

Routinization

Intuition

Idleness

Criteria Filter

Criteria Filter

400

“A judgment or opinion formed without knowing the facts; hatred or fear of other races, nations, creed, and so on.”

A)    racism

B)    prejudice

C)    hate-related words

D)    bigotry


B)    prejudice

400

_______ is submitting a decision to a third party who is chosen to settle differences in a controversy.

A)    Violence Prevention

B)    Empathy

C)    Anger Management

D)    Arbitration


D)    Arbitration

500

The sequence of Command in Staff actions is a nine-step procedure the commanders and their staff use to make decisions. Of the following, which is not one of the benefits of using the sequence?

CHANGE @ COL T Commanders are assured that they are in control of the situation, and can ignore outsider influences

500

Select the option (A-D) that best completes the seven-step problem-solving, decision-making process.

X=Estimate the situation, Y=Make a plan, Z= Make a decision

X= Set priorities, Y= Plan contingencies, Z= Analyze advantages/disadvantages

X= Analyze advantages/ disadvantages, Y= Set priorities, Z= Assess the results

X= Gather information, Y= Make a decision, Z= Make a plan

X= Gather information, Y= Make a decision, Z= Make a plan

500

Study the table and select the option (A-D) that best indicates the step or factor of the four-step planning process:

A) X= Define the Objective; Y= Set Priorities; Z= Select the best course of Action

     B) X= Develop courses of action; Y= Resource; Z= Justify the decision.

     C) X=Resources; Y=Select the best course of action; Z=Analyze the courses of action

     D) X=Set Priorities; Y=Define the Objective; Z=Manage time

A) X= Define the Objective; Y= Set Priorities; Z= Select the best course of Action

500

“Feeling or showing hostility towards Jews; persecuting Jews.”

A)    stereotype

B)    scapegoating

C)    bigotry

D)    anti-Semitism


D)    anti-Semitism

500

You are mediating an argument between two classmates. You made introductions and rules, you had both sides tell their story, and you have explored possible situations, but haven’t been able to settle the disagreement. What should you do next?

A)    Make your own decision to settle the conflict.

B)    Decide that disagreement is the only outcome.

C)    Ask if both sides would agree to a random method of decision, like rolling dice or choosing cards.

D)    Keep trying to find a solution that both classmates will agree to.


D)    Keep trying to find a solution that both classmates will agree to.