How Do You Do?
Before I Check Out...
The FUNdamentals
Pay It Forward
How Do I?
100

I just placed an order a few minutes ago, can you cancel it for me?

You can cancel from your account within 15 minutes of placing an order

Log in, View Orders, click the green Cancel Orders button on the right!

You will receive conf email

100

Is there someway the carrier can call me to let me know when the order is arriving?

Checkout Now button on cart page

Review & Payment page

Check the CBD box

Carrier will set upa 4 hour appt window with you

100

How do I place an order?

add all items to your cart, calculate shipping and any applicable handling, and proceed through checkout.

100

I need an invoice for my order, give it to me! (Ps I'm registered!)

Login to your account, View Order, find the order, click button on the right that states "Download Invoice"

100

This song, originally written by Diane Warren, was performed by both LeAnn Rimes and Trisha Yearwood, and BOTH versions were released to the radio on May 23, 1997. 

What is "How Do I Live?"

200

Give me a quote for this under $15K item!! 

Register with us!

Shopping cart, coupon code box, Quote, quote for items in your cart will be emailed to you. 

Estimate of items in your cart, you will still need to place order on the site

200

Is there a way to compare multiple items? 

Feature on the site where you can compare up to 4 items! 

Once you have entered a search for the type of item that you are looking for, you can compare those items by clicking the “Compare Products” button. This button is located on the right side of the screen in the same grey bar that contains the “Sort By” feature.

200

How do I create an account?

click on the “Register” button in the top right corner of the screen. It will ask you to add your email, billing address, and to create a password. Once you have filled out the form, just click on “Create My Account.”

200

I need an invoice for my order, give it to me! (Ps I'm NOT registered!)

you are able to download an invoice for a past order through the Track Your Order Page: https://www.webstaurantstore.com/trackorder.html You’ll just need to enter the order number and the email address used to place the order. Once on this page click “Download Invoice” and the invoice will be downloaded.

200

The FAFSA application is a form to apply for this

What is financial aid for college or graduate school?

300

Can you give me an ETA for the items in my cart?

All items in your cart

Shipping zip code into calculator below subtotal

Green hyperlink, When will I receive my order? 

300

Do you carry parts for this item? 

Typically, when we have parts available for an item, you can find them by clicking on "Need Parts and Accessories?" on the item's page on the righthand side, or by typing "parts" into the search bar at the top of the website and searching by manufacturer and model. 
300

I don't know my password! How do I get into my account?

Click the login to your account button at the top of the page

Forget password? link or Email me a link to login options

300

How do I pay with ACH/wire/check/etc?? 

standard checkout process. On the “Review & Payment” page of checkout, you will see an “Alternative Payment” button directly above the credit card box. Select this and complete checkout as normal. After the order has been placed, an email will be sent with payment instructions and a formal invoice.

300

vaccines.gov is a fast and easy way to find vaccination providers in your area for this vaccine and its booster shot(s)

What is COVID-19?

400

I need to return an item (with no exceptions needed that shipped from our own stock), can you set that up for me?  

As a registered customer you can also set up the return in your account by going to your account dashboard page. Under “Recent Orders”, find the applicable order and click “Return Items”.

400

How do I reorder my custom item??

Email customquote@webstaurantstore.com w/previous order number and qty you'd like to purchase

400

How do I track my order?

view tracking by logging into your account. From there you can click “My Account” in the top right-hand corner of the page up near the green cart button. It will then bring you to your account dashboard and under “Recent Orders” you will have the option to click “View Status and Tracking”. From there you can click on the “tracking” tab and click the tracking number. From the pop-up, click the tracking number again to be brought to the carrier’s website

400

I think I have some store credit on my account, how do I use it to pay for this order? 

please ensure you are logged into your account and ready to checkout. Then, you’ll want to click the Orange “Checkout Now” button on the cart page. On the “Review & Payment” page, directly above the credit card box, you will see a “Use Credits” checkbox. Select this and complete checkout as normal.

400

This Federal agency has a list of how-to instructions on their website for getting a copy of your tax records.

What is the IRS?

500

Will you add my Custom Quote to my cart so I can checkout??

To access your quote, log into your account with your email address and password. At the top of the page you will see the “Account” tab. Click the arrow and you will find “Your Quotes” at the bottom. Select this to find your current quote. Click the red “Add to Cart” button under “Purchase” to add the quote to your cart. Once you add the quote to your cart, shipping charges will calculate under the subtotal. If you wish to order, please select one of our checkout options to purchase through our website.

500

How do I turn my cart into a wishlist? 

Must be registered with us.

make sure you are logged in and the items are added to your cart. Once you are on the cart screen, you will see a coupon box on the lower right side of the screen about half way down. Type the word “Wishlist” in that box and you will be able to label and save the items in your cart for later.

500

How do I find out how much shipping costs? 

For the convenience of our customers, we have a feature that allows you to calculate your shipping and any applicable handling right online! In order to do this, select the quantity of items you would like and click the “Add to Cart” button. Just below the subtotal is the “Shipping Calculator”. Choose business or residential, enter the zip or postal code, and then click “Calculate Shipping”.


500

How do I add my PO to this order before I check out?

When logged in as a registered user, we offer a feature to add your PO numbers to your invoice details prior to completing an order. Go to “[Your Name]’s Account”, then “Profile Information”, then “Order Settings”. From there you can select “Enter PO Number?”. This will provide you with the ability to enter a PO number on each order you place. You will only have to go through this process once. After that, this field to enter your PO number will always appear at checkout.

Not registered? Address line 2

500

This daily newspaper often referred to as the "newspaper of record" has a whole "How Do I Prevent My Newspaper Deliveries From Being Stolen?" article which includes steps such as sending a letter from a lawyer to your landlord, filing a complaint with the state, and banding together with your neighbors to collectively pressure management, but those steps only work if you're in a rent-controlled apartment. 

What is the New York Times?