What is "To improve the health and health care of Arkansans"?
100
What does a code BLUE indicate?
What is a medical emergency?
100
What would you do if you witness a cardiopulmonary arrest?
What is Report the Code Blue (click on Code Blue icon on the computer) or call 686-7333. Since we are in outpatient- also need to call 911!
100
How do you report an error or significant event, such as a patient fall?
What is Patient Safety Event Report and may also need to tell supervisor or risk manager?
100
Who is the only personnel that can shut off the Medical Gas Valve in an emergency?
What is a respiratory therapist?
200
What does AIDET stand for?
What is Acknowledge, Introduce, Duration, Explanation, Thank you.
200
What does a code PINK indicate?
What is infant abduction?
200
What is included in a pain assessment?
What is assessment, history of pain, and numeric score. If yes: ask location, onset, duration, frequency, how it is relieved, etc.
200
What is the method that we use for Performance improvement? HINT: PDSA
What is plan, do, study, act?
200
Where are confidential papers discarded in your work area?
What is shred bins?
300
What does service recovery- responding with HEART- stand for?
What is Hear, Empathize, Apologize, Resolve the problem, and Thank you
300
What does a code GRAY indicate?
What is severe weather?
300
What is PPE?
What is personal protective equipment. Includes gloves, gowns, masks and protective eyeware.
300
When a piece of patient care equipment if broken, what do you do?
What is contact supervisor, call clinical engineering or go to their website and fill out a work request on line. Fill out the pink tag and place the item to be picked up.
300
Who do you contact in case of a hazardous materials spill?
What is Campus Operations Call Center at 501-526-0000 to notify Occupational Health and Safety?
400
What are the 4 core concepts of Patient and Family Centered care?
What is Dignity and Respect, Information sharing, Participation, and Collaboration?
400
What does a code RED indicate?
What is a fire?
400
What are Standard precautions?
What is a group of infection prevention practices that apply to all patients, regardless of suspected of confirmed infection status. Includes hand hygiene, use of gowns, gloves, mask and eye protection.
400
What happens to sharps containers after they are full?
What is for outpatient areas: "lids should be closed and the container placed in soiled utility room for Environmental Services to pick up and a new container should be installed".
400
How do you know if a piece of equipment is ok to use?
What is "there is a sticker on it with an inspection date"?
500
What number do you call to contact campus police?
What is 686-7777?
500
What does a code WHITE indicate?
What is a bomb threat?
500
What is the most effective way to prevent infection?
What is hand hygiene?!!
500
How do you learn about performance improvement?
What is unit dashboards, monthly staff meetings, and the annual nurse practice fair.
500
Are food and beverages allowed in the nurse's station? True or false
What is "beverages only if covered with your name written on the cup. NEVER near blood or body fluids. Food is NEVER allowed".