Reg CC and Availability
This is the most common type of hold
What is a large deposit hold
This is how you place a hold OUTSIDE of a transaction and edit existing holds without restarting
Teller menus "work with Reg CC"
This is the part of the check that usually goes wrong
The legal line vs. Numeric box
This is how a person updates their information online
The address change option
This is the worst way to remember your password
Make them all the same
The length of all case by case holds
2 days
This is the easiest way to know if a nonclient has cashed large checks with us before
Search the name under "Person" instead of customer
The most important part of deposits AND cashing checks besides identification
Endorsements
A person can order more checks for themselves online by going where on the mobile app?
bottom right more : reorder checks
This also works if they have never ordered before
This is what you should do if you believe an email in your inbox is fraud
CLICK THE FISH! Report phishing if its fishy!
This is the amount of all bank checks released.
5,525
The fastest way to access regular customers
The favorites bar in customer inquiry
"For deposit only" is what kind of endorsement?
a restrictive endorsement
These are the requirements for a PERSONAL online banking password
8 characters
a letter a number and one special character
This is the best way to verify a client if you think its an imposter
Visit the card activity, a scammer wont know what the customer paid for gas last week
The only exception to the 5,525 rule
Savings accounts
This is how to find MORE transactions
The transaction type speedkey box
These are the condition of cashing a check against your account
Funds availability and or relationship
These are the kind of alerts clients can sign up for with online banking. This is a three part answer
We give our clients LOTS of options
Balances - high or low
large withdrawals and deposits
Loan payments - due and overdue
This is what we do with checks we believe are fraud
Get a copy or keep it if we can. always avoid giving it back
This is the type of hold we place for overdraft history
Exception Hold
This is how to see all of your transactions on paper, also known as how we find over/ short details
The teller Journal
This is the type of check we accept only with manager approval
3rd party or Endorsed over to
This type of account CANNOT sign up for online banking on their own
Business accounts
This is a great way to timestamp for security review
JABBER!