Invoicing
You can save or have an invoice changed back to the original owner, by sending an email to the following department.
What is Support Services?
You add these documents under SOV Shared Folders - Branch Folder - under Supplier Invoices.
What are Supplier Invoices?
This method of payment is used when cash or debit is received by our clients on bookings excluding Manulife, HolaSun, Sunwing, Expedia TAAP, and non pre-paid reservations.
What is Business Travel Account (BTA)?
This is sent to your client via email directly from Salesforce to follow up on your quotes provided for more than 10 passengers.
What is a Group Lead Template?
The Manulife Premium Protection Plan offers you this commission percentage.
What is 35%?
A detailed document of what was purchased by the client, including: personal information, products purchased and payment received. This is required to be completed immediately.
What is an Invoice?
Resources Site - Helps you find answers to our procedures, recordings, training and policies.
What is SOV Runway Ready?
Eligible employees will be allotted 2,000 of these.
What is the EPIC Travel Experience Allowance?
These should be contacted within 24 hours.
What are group leads?
This TravelWorks field will provide you with the amount owing to the supplier or the commission amount that we are waiting for to be paid on your booking.
What is Vendor Balance in File History?
This allows you to pay for your trip in smaller scheduled installments instead of everything up front.
What is Uplift ?
In your Microsoft 365 homepage you are able to access the following online application by clicking on the App Launcher (9 dots at top left corner).
Where to access SharePoint?
Prices are discounted by 15% off the listed prices.
What is our Staff Travel Discount?
A customer inquiry generated from a form that customers fill out on our website.
What is a lead?
This is only to be used for the purpose of breaking bills to smaller dominations when a client is paying you in Cash.
What is your Branch Float used for?
To ensure details are documented on the file when having conversations with clients or suppliers. "VF" does not provide any information.
Why are notes added in TravelWorks?
When a client requires a cheque refund for a cash or debit payment, you must ensure your invoice is updated correctly before filling out the following form. This form is located in SOV Shared Folders.
What is a Cheque Request?
Sunwing is partnered with this to provide you with easy to access support for your life, work and mental health challenges – any time – any place.
What is INKBLOT?
Contact, In Progress, Follow up, commiting and closed won are found...
What is the Sales Path?
The two tools that are used to verify commission and client purchase details.
What is Sirev(blue screen) and supplier invoice?
The form of payment to be used in TravelWorks when charging a Clients CC via Chase.
Example: Purchasing Gift Certificates
What is Merchant Card?
You are able to access this resource center by clicking over the "Vacation Dreams Come True" image on SOV Runway Ready.
Where to access the Sunwing Travel Group SharePoint Site?
DAILY DOUBLE
$100,000 in received commission qualifies you for.
What is Star Elite?
Customer inquiries that come to you through walk-in, phone, social media or email.
What is an Opportunity?
Once invoices are complete, you pull this up to review commission that is due in Travelworks.
What is File Historic ?