MCH
Case Management
Foster Care/Counseling
COA references
Policy & Procedures
100

The year MCH was founded.

What is 1890?

100

The first step in Case Management Process?

What is the Intake?

100

Which outreach offices offer Foster care?

What is Abilene, Dallas, Houston, Tyler, Waco

100

The website that COA information can be found

What is Coanet.org?

100

Where is this manual found?

What is MCH Connect?

200

Mission Statement

What is We equip children, youth and families to flourish by offering hope through Christ-centered relationships, services and support.

200

This document summarizes the client's goals and services.

What is the Plan of Service?

200

Which outreach offices offer Counseling?

What is Abilene, Killeen, and Waco

200

Who is the MCH COA Coordinator

Who is J.J. and Dana

200

The frequency that MCH Policies are reviewed for updates.

What is annually?

300

Vision Statement

What is We empower all we serve to experience life to the fullest.

300

The minimum frequency of contacts in any case management case.

What is weekly contact?
300

Where can I find the on call schedule?

What is on MCH Connect under Resources

300

COA stands for

What is Council On Accreditation?

300

This policy ensures confidentiality of client records and should be visible to all clients typically found in lobby area.

What is the Client Rights Policy?

400

President and CEO

Who is Trey Oakley

400

This is the name of the Data Management System used to store client records within 24 hours business hours.

What is Apricot?

400

Training foster parents must complete prior to being licensed.

What is Pre-Service?

400

When should we begin preparing for a COA site visit.

What is always, it is what we should always be doing, Brilliant at the Basics?

400

Offices have this flip chart in case of emergencies.

What is the Emergency Flip Chart, also located in MCH Connect under the Resources tab under safety and emergency resources?

500

This Accreditation body sets standards for MCH programs.

What is COA (Council on Accreditation)?

500

COA requires this type of review for ongoing cases.

What is quarterly -CQI Case Record Reviews?

500

Populations served with the Counseling program.

What is Children and Families?

500

The year MCH began being Accredited

What is 1986?

500

This procedure outlines steps for reporting suspected child abuse.

What is the Mandatory Reporting Procedure?