Tactical Priorities
The Goal is 81%
CSAT
THE AAA
What is awareness, alignment, accountability.
The Goal is 18 days
Total Loss report to close
This is our Accountability
Roadmap Checklist
The Goal is 52% (but really its 55%)
URBI- 30 day Close
This will help us create a collaborative environment
Communication
If you don't get this right, nothing matters
Coverage
Our tactical priorities and roadmaps help us to put our energy in this
Urgency
These are the tactical priorities
MOI/MOR, Total Loss, Initial Injury, with a side of Coverage
We are all leaders to ensure that this happens for everyone
Development