Direct Costs
Operating Costs
Reserves
Revenue
Profit
100

The definition of direct costs.

What is the cost of owning and maintaining our vehicles?

100

The 5 types of Referral Expenses.

What is National B, D, & I, Affinity, TA/TO (travel agent, travel operator), Local, and other?

100

Definition of comp & collision reserves.

What is 12-month rolling average of Loss Per Unit, plus 10%?

100

The average number of billable rental days.

What is days earned?

100

The calculation of Operating Profit.

What is IPC (income) – break even (costs)?

200

The 8 categories of direct costs.

What is maintenance, depreciation, taxes and license, interest, DR Liability, comp and collision reserves, miscellaneous, fuel?

200

The time frames when the 3 types of bad debt hit your statement.

What is Bill-to on 90 Days- after 4 month ends (the month the ticket is billed out plus 3 additional months), Chargebacks on the month they are received, and Force Charges on the month they are received?

200

The four types of claims in Loss Per Unit.

What are damage waiver losses, subro bad debt, claims closed for customer service, and undetectable fraud?

200

December of 2023 the branch had 220 days earned, and in December of 2022 the branch had 200 days earned.  The Days Earned Growth for December of 2023 is __________.  

What is 10% growth?

200

The Group 12 home-city goal for OP in FY24.

What is $150?

300

12HS, COS & DIA service centers

What is example of internal maintenance?

300

The goals for each of the 4 uninsured losses.

What is $4 for undocumented damage, $3 for employee loss, $2 for lot damage, $0 for conversion?

300

This report shows your forecasted reserves for the following month.

What is the Ninth Day Report?

300

The difference between Time & Miles and Customer & Internal Revenue.

What is the extras (examples include underage fees, additional driver fees, mileage charges, drop fees, etc)?

300

Easiest way to lower break even.

What is growing your fleet?

400

The costs of the unit, multiplied by 1.7%, multiplied by months unit in fleet. 

What is calculation for depreciation?

400

The ways Employee Loss Physical Damage and Employee Loss Liability are spread between branch and group.

What is Employee Loss Physical Damage where the branch pays first $2,500 on physical damages and rest is spread to the group, and Employee Loss Liability where the branch pays first $5,000 and the rest is spread to the group up to $50,000?

400

Example would be a claim written off due to renter being uninsured.

What is subro bad debt?

400

The contents of Net Other revenue.

What is revenue from the sale of: DW, PEC, SLP, RAP, GPS, Satellite Radio, Ski Racks, Child Seats?

400

This is the number that profit based commissions are calculated off.

What is Net Profit?

500

Covers the cost of damage, up to the state minimums, that occurs to a third party’s car by our car when the renter is uninsured. Lawsuits against the branch are also expensed here. These claims are calculated on a 3-year rolling average.

What is DR Liability?

500

The per unit goals of Bad Debt, Undoc, and Customer Satisfaction.

What is $4 for Bad Debt, $4 for Undocumented Damage and $3 for Customer Satisfaction?

500

These 2 numbers on the physical damage statement, make up comp and collision on the direct cost statement.

What is DRU fees and Reserves?

500

The difference between Total Revenue and Income Per Car. 

What is nothing?

500

$_______ would be the commission check for the employee based on a $250 IA, $155 OP and a 360-unit fleet, with a 3.5% commission.

What is $5,103?