Pinching Pennies
Cashing In
Risky Business
Can You Take the Heat? (Grill Questions)
Steering the Ship
100

It is the easiest way to lower break even.

What is growing your fleet?

100

The difference between Total Revenue and Income Per Car. 

What is nothing?

100

This report shows your forecasted reserves for the following month

What is the 9th Day report?

100

They make up Group 44's Business Ethics Committee.

Who are Jim Strack, Carrie Adams and Chad Meunier?

100

It is the movie that Will Farrell says he will try to get a job at Enterprise Rent A Car because "they got an excellent corporate structure and they give you the tools to be your own boss"

What is Stepbrothers?

200

The definition of direct costs.

What is the cost of owning and maintaining our vehicles?

200

The calculation of Operating Profit.

What is Total Revenue (IPC) – Break Even (costs)?

200

It is the definition of comp & collision reserves

What is 12-month rolling average of Loss Per Unit, plus 10%?

200

They are the things the Group needs in order to win an EAA.

What are 12m SQi, Net profit, and DE Growth?

200

Since we hired 21 interns in FY24, this would be our Intern Conversion % if we convert 12 interns to MT in FY25.

What is 57%?

300

The time frame when a dealership direct-bill AR hits your bad debt

What is 4 month-ends? (the month the ticket is billed out plus 3 additional months)

300

The July 2024 DE Growth % of a branch that had 245 days earned in July 2024, and 213 days earned in July 2023.

What is 15% Days Earned growth?

300

An example would be a claim written off due to a renter being uninsured

What is subro bad debt?

300

They are Enterprise Mobility's 8 Founding Values.

What are:

- Our brand is the most valuable thing the own

- Customer service is our way of life

- Our doors are open

- Our company is a fun and friendly place where teamwork rules

- We work hard and reward hard work

- Great things happen when we listen to our customers and to each other

- Personal honesty and integrity are the foundation of our success

- We strengthen our communities one neighborhood at a time

300

It was the Area with the most Employee Referral leads and hires in FY24.

What is Area B?

400

The dollar amount that a unit that costs $30,000 will cost your branch in depreciation each month.

(30 seconds to use your calculator)

What is $510

400

It would be the profit-based bonus amount for a BRM at a 360-unit branch with a $250 IA, $155 OP and a 3.5% commission.

(30 seconds to use your calculator)

What is $5,103?

400

The dollar amount of Employee Loss Physical Damage that hits your branch before the rest is spread to the Area and Group.

What is the first $2,500?

400

They are the 5 components of the Group 44 100% Plan.

What are:

  • All cars cleaned, staged, and spot checked the night before.  Returns are cleaned immediately; if it sits, it’s clean.
  • Rental Ready expectation of 100% completion and Counter Manager Plan executed daily  
  • Morning Meeting to set the tone and schedule for the day
  • Perfect Greeting where employee delivers the full Enterprise Service Standard every time
  • Appreciation Calls to be completed within the next business day, Critical Closing Conversation, and Drop Calls completed at the conclusion of each rental
400

This is what "IDEA" stands for in the IDEA Committee.

What is: Inclusion, Diversity, Equity and Awareness?

500

It covers the cost of damage, up to the state minimums, that occurs to a third party’s car by our car when the renter is uninsured. Lawsuits against the branch are also expensed here. These claims are calculated on a 3-year rolling average.

What is DR Liability? (Or Liability Reserves)

500

This is how Inventory Adjustment is calculated.

What is: Wholesale Value minus Reduced Book Value?

500

The 4 categories that make up uninsured losses.

What is undocumented damage, employee physical damage, employee liability and conversion/other?

500

They are the six core competencies that we look for in our MT candidates.

What are customer service, sales aptitude, flexibility, communication, work ethic and leadership?

500

It is the formula to calculate retention.

What is 1 - (terms/force count)?