Insured
Which Letter would you send if they are at fault and we can not get in contact with them by the 2nd attempt
I113 (Loss Report)
What letter would you send if USAA is denying Liability?
C102 (Liability Denial)
What letter would you send if arbitration was not successful?
I224 (Arbitration Not Successful)
What letter would you send to the AC if USAA is intending to subro?
A109 (Intent to Subro)
What letter would you send if USAA is advising of My Shop Process
My Shop (Not Your Shop)
What letter would we send if the damage is less than the deductible
I130 (Loss Less than Deductible)
What letter would you send if USAA is advising claimant of thier rights in the repair process?
C330 (State Required Repair Notice)
What letter would you send if USAA is closing the claim due to Lack of Interest?
I320 (Lack of Interest)
What letter would you send if USAA is advising AC of Liability?
A111 (Liability Decision)
What letter would you send if USAA is advising either the Insured or Claimant that informs them of QRP program and warranty?
I710/C710 (Quality Replacement Parts)
What letter would you send if USAA is denying coverage due to policy language
I422 (Denial Letter)
What letter would you send if USAA is unable to contact claimant?
C113 (Unable to contact)
What letter would you send if USAA sent payment and has yet to be cashed or deposited?
I270 (Notice Outstanding Check)
What letter would you send if storage fees are accruing and USAA needs to move vehicle ASAP?
S332 (Storage Charges)
What letter would you send if USAA needs to obtain the facts of loss from a witness?
S175 (Loss Report Form)
What letter do you send once the MOI and Rental are set up?
I302 (Claim Confirmation aka CYA Letter)
What letter would you send if the insured has a limits issue but has been settled with the AC?
C701 (Property Damage Release)
What letter would you send if claimant vehicle needs to be moved from storage facility?
C213 (Stop Storage)
What letter would you send if USAA is advising AC of settlement decision?
A110 (Denial/Settlement Offer)
What letter would you send if USAA id unable to come to an agreement on reasonable repair costs with a Shop of Choice?
S260 (Repair Cost Dispute)
What letter would you send if there is potential limits issue?
I236 (Damages may exceed limits)
What letter would you send if the claimant has not responded to the C197
C134 (Request Insurance Info)
What letter would you send to claimant to advise them of time length to have vehicle repaired?
C269 (Statute of Limitations)
What letter would you NOT send because it is HOT LAVA!!!
I126 (DONT DO IT!! YOU WILL GET BURNED!!)
What letter would you send if there is a situation or information you need to confirm with an insured or claimant in writing? (IE Mitigation)
S200 (The Template we will receive on Nov 8th)