Immigrant Policy/Boarder
How many years must a Legal Permanent Resident live in the U.S. to be considered a qualified immigrant and potentially eligible to receive Food Supplement Program (FSP) benefits?
What is 5 Years
Customer returns a Client Information Form (CIF) form and check “yes” to question five stating that the household's income has changed. Additionally the customer checks that the household receives unemployment benefits. The case manager should:
What is Check all clearances and request verification of any new information that's questionable.
A notice of adverse action is considered timely if it is sent _________ days in advance of an intended action.
What is 10 calendar days
Mr. Griffin filed an application for FSP. He states that he does not have a social security card but does know the number. The case manager should:
What is Accept the social security number received and continue processing the case
Mr. Okeke has applied for FSP benefits for himself, wife and five children. At the interview, he informs the case manager he is not a U.S. citizen. The case manager asks Mr. Okeke about his immigrant status. He reports he and his family are refugees that arrived in the U.S. last week. Mr. Okeke provides verification of his immigrant status. Does Mr. Okeke meet qualified immigrant status potentially eligible to receive FSP benefits?
What is Yes, because refugees are qualified immigrants and eligible to participate in FSP
Mrs. Johnson received a Mail in Benefit Review form with a notice stating her benefits will close October 31. Mrs. Johnson was experiencing a hardship and was not able to return her Mail in Benefit review form until the last day (October 31st). The case manager should:
What is Update the FSP benefits based on the information received before the certification period expires
Colonel Harland Saunders filed a FSP application for himself and his spouse. The Colonel is retired and his monthly income includes an Army pension ($3000), unemployment insurance ($1720) and Social Security Benefits ($1000). The customer’s case was denied because his income is above 200% of the Federal Poverty Level (FPL). The Colonel contacted the case manager and explained he believes he is eligible for FSP benefits since all households are categorically eligible. He also states he found information about the Supplemental Nutrition Assistance Program (SNAP) that said military income is not counted. What must the case manager explain to the Colonel?
What is Tell the Colonel his income is above 200% of the FPL and that he is not categorically eligible
Ms. Woods, age 22 applies for FSP for herself. She stated in the interview that she is a part time student, not working and is an SSI recipient. Ms. Woods lives at home with her parents. Is Ms. Wood eligible to participate in FSP?
What is Yes because she is an SSI recipient.
Mr. Greene applied for FSP for himself and family. He states that he last worked 2 months ago at a local spring water plant delivering water. Mr. Green states that he is unable to work because the water plant workers are on strike and there is no water to deliver. Additionally Mr. Greene states that he is not part of a collective bargaining agreement and is not on strike but cannot work. What should the case manager do?
What is Do not apply striker policy as Mr. Green was/is not part of the strike.
Mr. & Mrs. Hernandez file a FSP application on February 2, 2014. They explain to the case manager they arrived in the U.S. 7 years ago, are Legal Permanent Residents and sponsored by the Court Appointed Special Advocates Organization (CASA). What would you tell the customer?
What is Sponsored immigrant rules do not apply to immigrants that are sponsored by groups or organizations
Ms. Landry received a Client Information Form (CIF) to complete a face-to-face redetermination for FSP benefits. Ms. Landry states that she is not able to come in to the office for a face-to-face interview because of her disability. The case manager should:
What is Schedule a telephone interview for Ms. Landry
Mr. Dollar applied for FSP benefits. He has zero income. Mr. Dollar has a one year Intentional Program Violation (IPV) on his food supplement case.
What is the case manager should contact QC to determine eligibility.
A customer applied for FSP benefits on November 13, returned all required verifications and found eligible on December 6. FSP benefits will start from :
What is November 13th
An application can be filed _______,_________,_________,____________,___________
What is in person, through a representative, by mail, fax or via MyDHR.
What system verifies immigrant status?
What is Systematic Alien Verification Entitlement System (SAVE)
When should option “Y” (Reactivation) from the AMEN screen be used?
What is When agency received all necessary information from the customer, but did not complete the recertification before the certification period expired.
The Cat Elig field displays on the CARES FSFI screen. This field displays a C, F, or N. What does C, F, and N stand for?
What is
C-traditional reason/cash program (TCA, TDAP, PAA, SSI).
F- income is under 200% FPL
N - Not categorically eligible
The household composition for the Maryland Senior Nutrition Assistance Program (MSNAP) include individuals that are:
What is Maryland residents that are age 60 and over, receive SSI, are not employed and are invited to join.
What is the correct pay frequency for salaried school workers?
What is Annually
Under what conditions are boarders eligible for FSP benefits?
What is When the owner of a boarding home applies for FSP and includes their boarders as part of their household.
Colonel Harland Saunders filed a FSP application for himself and his spouse. The Colonel is retired and his monthly income includes an Army pension ($3000), unemployment insurance ($1720) and Social Security Benefits ($1000). The customer’s case was denied because his income is above 200% of the Federal Poverty Level (FPL). The Colonel contacted the case manager and explained he believes he is eligible for FSP benefits since all households are categorically eligible. He also states he found information about the Supplemental Nutrition Assistance Program (SNAP) that said military income is not counted. What must the case manager explain to the Colonel?
What is Tell the Colonel his income is above 200% of the FPL and that he is not categorically eligible.
Categorically eligible households with 1 or 2 persons are entitled to at least a $__ per month allotment.
What is $15
Jenny Thompson, a full time student at the University of Maryland applied for FSP benefits. She states that she lives in off campus housing and her parents do not help her. Jenny states she is financing her education with federal loans. Additionally, Ms. Thompson states that she has a 2-year-old son that prevents her from working. What should the case manager do?
What is Do not apply student policy because Ms. Thompson has an exemption due to inadequate childcare of her dependent child.
Jamie Singer, a 19-year-old single mother that lives with her parents is in the office applying for FSP benefits for herself and child. Ms. Singer states that she is not working, has no assets and does not receive child support. The case manager should:
What is Request income from Ms. Singer's parents