Activity
All services on behalf of the client including telephone calls, emails, sessions, planning curriculum.
What is Hummingbird QOL Services?
Engaged client in art activity. Prepared report.
What is Hummingbird QOL Services? or
What is 1:1 Activity Session?
Every Friday AND when the last day of the pay period occurs on a Monday, Tuesday, Wednesday or Thursday.
When should you submit your Big Time entries?
For all services that are to be $0.00 to the client. Examples include shadowing, rescheduling due to AS illness, etc.
What are Complimentary Hummingbird Services?
Roses from Safeway.
Trick question - could be Client Expense or Out of pocket expense depending on method of payment.
An expense paid with your Sage Amex.
What is a non-reimbursable expense?
Monthly team or All Sage meetings, drop-ins, non client related Big Time activities, admin emails.
What is Administration?
Telephone call with Bryna for support with iphone.
What is peer connection?
Time entered as 1.65 into Big Time.
What is 1 hour and 39 minutes.
Activity specialists: use this category for your monthly 1:1 calls with your manager, attending Hummingbird Regional Zoom Group Supervision, or as needed when you call your supervisor for support.
What is Supervision?
Attended BATRA conference. Prepared and shared resources with Hummingbird Team.
What is Continuing Education?
When can you bundle slips?
Bundle all billable slips when regarding the same client, on the same day.
Used when connecting with another employee for support with: marketing, professional relationships and non billable client support.
What is Peer Connection?
Attended networking event.
What is Marketing/Hummingbird Outreach?
List 3 Common reasons for rejected slips
Grammar, to much information, not using past tense, unfinished notes, no receipt attached, putting the new client's name at the end of the note when they aren't in Big Time yet, use of employee names in entries.