LF Vision
CS Team Process
Acronyms
Role Play
Do I Know My Team
100

What is the primary problem with traditional leadership development?
 A) Too expensive
 B) Disjointed, episodic, and data-absent
 C) Not enough participants
 D) Lacks executive sponsorship

 B) Disjointed, episodic, and data-absent ✅

100

 Which RISE value says “We do what is right, especially when no one is watching”?
 A) Respect
 B) Integrity
 C) Skill
 D) Effort

 B) Integrity ✅

100

What Does LMS stand for?

Learning Management System ✅

100

A client says: “We love the content, but the price point for TAP feels too high for our budget.”

  • Position TAP as long-term value vs. short-term cost (continuous access, all skills, assessments included).

  • Offer alternatives: start with fewer seats, or use SAP as an entry point.

  • Mention client certification as a cost-saving option for scaling.

100

What does Adam know how to make and he brought to our weekly meeting?

Liège waffles

200

Which step comes first in LF’s process?
 A) Training
 B) Behavior Change
 C) Diagnostics
 D) Certification

 C) Diagnostics ✅

200

Which QBR focuses on budget insights & decision makers?
 A) QBR 1
 B) QBR 2
 C) QBR 3
 D) Renewal & Growth

 A) QBR 1 ✅

200

What Does CACE stand for?

Connect, Appreciation, Check-End, End Goal ✅

200

A client asks: “Can we just buy a single workshop instead of committing to TAP?”

  • Clarify SAP option: single-skill access at $199 per person.

  • Contrast with TAP: SAP is limited, while TAP unlocks all skills and long-term adoption.

  • Explain that workshops require active licenses (SAP or TAP) to participate.

200

What state was Riley’s last stop this summer before she came back to Utah?

Illinois

300

What is one of LF’s operating principles?
 A) Events > Systems
 B) Complexity > Simplicity
 C) Clarity > Volume
 D) Output > Outcome

 C) Clarity > Volume ✅

300

What’s the desired outcome of QBR 2 (Mid-Year Value Check)?
 A) Renewal is confirmed
 B) Client validates partnership effectiveness & alignment
 C) Expansion is approved
 D) Client identifies growth opportunities

 B) Client validates partnership effectiveness & alignment ✅

300

What Does BAMFAM stand for?

Book-A-Meeting-From-A-Meeting ✅

300

A client asks: “Why should we go with LeaderFactor instead of a cheaper training vendor?”

  • Proprietary IP and frameworks competitors can’t replicate.

  • Integrated approach (assessments + training + action planning in one system, enhanced by AI).

  • Behavior change focus (measurable outcomes, not just knowledge transfer).

  • Thought leadership & credibility (Dr. Clark, track record with senior teams).

300

Every team member has gone on at least one vacation this year. Name one place each team member has been.

Hawaii, California, Montana, Maine, Florida, etc.

400

When is the next major checkpoint to showcase LFindex + TAP skills?
 A) September 2025
 B) April 2026
 C) May 2026
 D) July 2026

 C) May 2026 ✅

400

Which phrase best describes LF’s process?
 A) Train → Certify → Grow
 B) Learn → Apply → Measure
 C) Diagnostics → Training → Behavior Change → Repeat
 D) Hire → Onboard → Promote

 C) Diagnostics → Training → Behavior Change → Repeat ✅

400

What Does MRD stand for?

Master Renewal Date ✅

400

A client says: “We’re not ready to renew yet — leadership hasn’t seen enough impact.”

  • Ask clarifying questions: What outcomes would they need to see?

  • Offer to pull or highlight assessment data, success stories, usage metrics.

  • Emphasize Value Demo and QBRs as opportunities to validate impact.

  • Reinforce long-term behavior change process (systemic, continuous, data-driven).

400

There are 3 upcoming pregnancies in the team. Name the months the babies are due and the expected genders.

October: girl

November: boy

December: girl

500

 Enterprise-level partnerships start at what annual price?
 A) $2,490
 B) $10,000
 C) $30,000
 D) $50,000

 C) $30,000 ✅

500

 What is the correct order of the Customer Journey lifecycle?
 A) Advocate → Align → Realize → Execute
 B) Execute → Advocate → Align → Realize
 C) Realize → Execute → Align → Advocate
 D) Align → Execute → Realize → Advocate

 D) Align → Execute → Realize → Advocate ✅

500

What Does SCORM stand for?

Sharable Content Object Reference Model ✅

500

During a QBR, a client asks: “We’re considering expanding to more regions. How can you support us?”

  • Reference Enterprise add-on features: SSO, API integration, localization, advanced analytics, dedicated CSM.

  • Mention Certification to scale internally at lower cost.

  • Highlight flexibility: virtual facilitation, regional pricing models, localization.

  • Show enthusiasm for supporting growth/partnership, not just renewal.

500

Name every team member’s majors on the team.

Sociology

Anthropology

Psychology

Strategy