Operations
Policy
Procedure
What is it, really?
Everything Else
100

The Director, and Leadership team, recommend what to the Library Board for adoption?

What is Policy?

100

You get to go to a day long training in Columbia, will you be eligible for meal reimbursements? 

What is Yes! 

100

We keep the names of internet/computer use patrons. 

What is for statistics, but technically we could keep non identifiable information to help protect their privacy. 

100

AHJ when fully staffed

What is 26

200

The cost to print 4 pages and copy 2 pages by a patron in 1 day. 

What is $0.

200

You have been asked to work at a different library than your home base, will you be eligible for reimbursement for driving between libraries for your mileage? 

What is possibly, it depends on if the van is available for you to take instead. 
200

The roof is leaking. 

What is connect with the Branch Manager to fill out a work order for the County. 

200

Margaritaville

What is the place where everyone wants to be reading books and sipping margs 24/7 - and of course the bookmobile doesn't stop quite enough.

200

The number of materials circulated in 2024 in AHJ system

What is over 25,000
300

Requirements for a library card.

What is a photo identification with current address within one of the three counties and proof of address. 

300

A patron wants to display a collection in a display case in one of our libraries. 

What is, do we have a policy for that? 

300

The phone lines are not working.

What is connect with the Branch Manager to submit a work order.
300

Generally, the days which AHJ books arrive and depart each library on our courier.

What is Tuesday and Thursday

400

Law enforcement presents a warrant for specific information about the library or a library patron. 

Who is the Director and Deputy Director should be contacted immediately, and persistently until they respond.  

400

A patron slipped in the hallway and you witnessed it, you now received a subpoena. 

What is refer to the document and attend court as ordered by the judge, make sure to check in with your Supervisor and Director. 

400

A computer is having an issue, or needs an update, or wont turn on. 

What is email a help desk ticket to helpdesk@anc

400

Hubs the SCLENDS books transfers through the courier.

Allendale-Hampton=Columbia

Jasper=Charleston

500

A tornado is headed for your community.

What is ensure you and those around you are as safe as you can be, including taking any form of shelter, then if possible notify Regional office. 

500

Sophia wants to challenge 32 books in our collection and approaches you about how to proceed. 

What is inform her about the challenge policy and provide her with the reconsideration request forms.
500

You are requesting leave.

What is email the PDF or the same information in the contents of the email the request to your supervisor, if approved, place the leave on your outlook calendar (soon all staff will have AHJ outlook email and calendar) for all days you are off - before you are off. This will change in July :) More to come.