Group and Individual Life Offerings
Universal Life
Processes
100

This life benefit requires the employer/group to have Group Term Life and the coverage applies only to spouse and child(ren).

What is Dependent Life?

100

Option comes as a 1 (level) or 2 (increasing).

What is the Death Benefit Option?

100

Continuing a term life policy as term by submitting a completed application and premium payment

What is Portability? 

200

Life policy owned by the member, payroll deducted, can be renewed up to age 80, and can be continued beyond the member's employment by being directly billed; one of the descriptions is a 30 year.  

What is Individual Term Life?

200

An amount the member receives when they choose to cancel/term the policy if it is in the positive.

What is the Surrender or Cash Value?

200

System used to download a pdf of Group's Invoice/Bill upon their request 

What is Docfinity?

300

Whole Life Policy that accumulates value, and expires at age 95

What is Universal Life?

300

Request a member can have once per year that includes a $25 fee. 

What is a Partial Surrender?

300

This team would process a cancelation/termination of an individual policy when receiving a SF Case from Customer Care when it doesn't involve a refund.

Who is Service Intake?

400
A type of Group Term Life benefit that is strictly employee paid, still owned by the group/employer, and is normally available to cover employee, spouse, and child

What is Voluntary Group Term Life?

400

This request allows the member to borrow against the policy, accumulates interest at 7.4%, and can have a negative impact if it is not paid back. 

What is a Loan?

400

An employee would continue a term life policy as a whole life policy after leaving an employer by submitting a completed application with premium.

What is Conversion?

500

A type of Life offering by the group that is in addition to the Group Term Life but only available to employees. 

What is Supplemental Life?

500

Premium's taken out of fund value and monthly expenses exceed monthly premium

What is negative cash value?

500

Customer Care would send this department a request for a copy of a Group's Certificate if: it is not located in Docfinity, if a copy is needed without annotations, and if any amendments need to be included. 

What is New Business?