BSMH
What is the Vender Fee and NBO?
5% Fee / 24 NBO
What are the Trustaff 5?
1. Work History
2. Certifications
3. References
4. Skills Checklist
5. Nursing License
What is the difference between "Include All" and "Include Any" when filtering in BH?
Include All will look for records that include all parameters in one record, Include Any will look for records that include any one of the parameters.
When a candidate is filling out their application, where do they enter references?
They send them directly to the recruiter.
What is the official cut off time for payroll on a SDACH?
1PM EST
How many Reference Evaluations are needed to match?
Minimum 1 Reference Evaluation
No "Create Submittal Packet" button present in the recruiter dashboard indicates what?
The candidate has not been matched to any jobs in BH yet.
What is the ROE for Active-Previously Worked candidates?
30 days for the recruiter that they worked for but only for Live Connects. Attempted contacts out do not hold ROE.
What section of the application does the clinician complete their Skills Checklist under?
Requirements & Credentials
Who do you contact for Textus IT issues?
Support@textus.com
What is the BR reduction for Local candidates?
$10
What is the next status a match gets flipped to after "Client Services Review"?
Client Services Approved
Where in BH can you find nurses' hours that are set to be paid this week or have been paid previously?
Under Payable Charges in their Candidate page or on the Placement.
What is the time frame for an onboarder to reach out to a newly placed nurse?
24 Hours
What is the minimum "Desired Rate" for an LPN working in the state of California?(12 hour shifts)
$16.34/hr
All BSMH locations have waived the Local BR reduction except for which markets?
Cincy & Youngstown
What are the reasons why a Placement would not get created once a match has been changed to "Offer Accepted"?
1. No compliance due date on the match
2. No DS Zip Code on the match
3. Overlapping Placement Dates
Which Note Actions in BH will keep a recruiter off the Leads Not Contacted report?
Live Connect or LVM
When can a new clinician sign up for benefits?
Once their placement is in "Approved" status*
What is the Daily Text Blast Limit for a new recruiter their first week on the floor?
0, they do not get text blast privileges until 90 days on the floor unless approved by manager.
Name all states where we have ITO accounts.
Ohio, Virginia, Kentucky, South Carolina
When matching a candidate, what does the error message "Company Brand Status Invalid" mean?
We do not currently service that facility and/or the status of the facility is "Do Not Service"
How many candidates who have completed their application in the past year, are still in New Lead Status?
Over 4,000
What do we do with responses from recruiters on the clinicians' yearly reviews?
Responses, as well as who completed the review, get sent verbatim to the clinicians.
What is the minimum "Desired Rate" for an RN working in the state of California?(12 hour shifts)
$22.17/hr