Resilience
Communication
Ergonomics
Human Relations
Infection Control
100

ability to create relationships built on mutual respect and openness:

Trust 

100

To show interest begin_____ at the start of a conversation.

Eye contact 

100

Tendons get inflamed.

Tendinitis 

100

This describe what you feel and project when situations in life occur 

Attitude 

100

Non disease producing 

Non pathogenic 

200

You get this when you learn from your mistakes 

Resilience 

200

Simon says “

Stomach in, plant feet, Shoulders back… 

what is Simon saying 

Have good posture 

200

Repeating a motion and standing with feet together 

a) causes strain 

b) prevents RSI

A). causes strain 

200

Proper conduct in relationships with your employer, co- workers and clients And having good manners in the workplace describes what two professional things?



Professional ethics and professional etiquette  

200

Explain transmission of give and example and the type of transmission 

I.e. Direct person to person….pink eye 

300

Being aware of these (I.e. gossiping ) is the beginning of personal improvement

Trust-busters 

300

Distance as it relates to humans and how they are perceived in a space 

Proximity 

300

Twisting your body to get closer to a client or Reaching overhead for supplies can cause ___ and ___ strain.

Neck and back 

300

liking yourself is _____and having confidence in yourself ______

Self respect and self confidence 

300

Name 3 signs of infection

Six signs of infection

• Pain

• Swelling

• Redness

• Local fever

• Throbbing

• Discharge

400

Staying the course, not giving up and having a willingness to be flexible and strive 

Persistence   

400

Who, What, Why, Where, When or How

Open-ended questions 

400

inflammation of the fluid-filled sac that lies between a tendon and skin or bone.


bursitis

400

Behavior you are conscious of and do not do repeatedly vs unconscious behavior done repeatedly 

Mistake vs habit 

400

When a disease spreads from one person to another via contact, it’s referred to as contagious or ?

Communicable 

500

How many steps are there to “persisting through setback“ ?

what is the First one?

Face the problem 

500

Name 3 things you can change regarding your voice to give different meanings to what you are saying? 

Rate 

inflection 

Force 

pitch 

500

A) Bend wrists as much as possible

B) Use procedural techniques that keep wrists bent 

C ) Train dominant hand to do more tasks

Which help prevent strain ?

None 

500

1.)Self-control

2.) Learned behavior that doesn’t happen naturally

3.) A successful professional keeps emotions in check in the workplace

all describe having 

Emotional balance 

500

Name 3 infection control methods 

cleaning

disinfect

sterilize