Grocery Store
Movies
School
Restaurant
Store
100

You cannot find the peanut butter. What can you ask a worker?


“Can you help me find the peanut butter?”


100

The movie just started.  Describe how your voice should be if you need to talk. 

whisper

100


You do not understand the directions. What can you say to your teacher?



“Can you explain that again, please?  I don't understand”


100


You are ready to order. What should you do?

Close your menu and when the waiter/waitress comes around say, "I'm ready to order."

100


You are looking for shoes. What can you ask a worker?



“Can you help me find the shoe section?”


200

You drop a jar, and it breaks. What should you do?


Tell a store worker. Do not touch the broken glass


200

you have trouble finding your seat in the dark.  What should you do? 

Ask an employee “Can you help me find my seat?”


200


You need a break. What can you do?



Ask the teacher for a break in a respectful way.

"Could i please have break?"

200


You need a fork. What can you ask?



“Could I please have a fork?”


200


You want to try on a shirt. What should you do?



Ask where the fitting rooms are and follow the store’s directions.


300

You cannot reach an item on a high shelf.  What can you do? 

Ask a worker for help.  Do not climb the shelf.

300

Your phone rings during the movie. What should you do?


Silence it and step out quietly if you need to answer.


300


A classmate takes your pencil without asking. What can you say?



“Excuse me.  That is my pencil. There should be some up front.”


300


You spill your drink. What should you do?



Try to use napkins to get some of it up. If it's a lot tell the server and ask for help cleaning it up.


300


You need to use the restroom. What can you ask a worker?

“Where are the restrooms, please?”

400

Someone is kicking your seat. What can you say?


“Excuse me. Could you please stop kicking my seat?”


400


Your meal is not what you ordered. What can you say politely?



“Excuse me. I think this is not what I ordered. Could you check?”


400

You want to return an item. What should you bring, and where can you ask for help?

Bring your receipt and ask for help at customer service.

500

the movie is too loud for you.  what can you do? 

Step out and take a break