self
Fulfilling one’s full potential.
self actualization
Ability to be compassionate and responsive to other people.
Sensitivity
These include active listening, non-verbal, and verbal skills.
Effective communication skills
Imagining yourself working in your dream salon.
Visualization
To enhance your creativity, you should NOT?
embrace criticism
A sense of personal excitement and a good reason for staying the course.
Motivation
also known as tact
diplomacy
The identification of long-term and short-term
goals that helps you decide what you want out
of life.
goal setting
In class, when something is not clear, you should:
ask for clarification
Needs to be eliminated because it is counterproductive.
Self-criticism
Begins with trusting your ability to achieve set goals.
self-esteem
guides your actions with clients- respectful, courteous, and helpful
ethical standards
A statement that establishes the purpose and
values for which an individual or institution lives
and works by. It provides a sense of direction by
defining guiding principles and clarifying goals,
as well as how an organization operates.
mission statement
What are the basic types of goals?
embrace criticism
short-term and long-term
What should you do if you find studying overwhelming?
focus on small tasks one at a time
The moral principles by which we live and work.
ethics
Interest in other people and responsive to their opinions, feelings, and ideas.
Receptivity
The ability to deliver truthful, even sometimes critical or difficult, messages in a kind way is known as:
Diplomacy
the sum of his or her characteristics, attitudes, and behavioral traits
an individuals personality
How long should your mission statement be?
no more than a few sentences
These guide our behavior and give us direction.
Values and goals
Ability to handle a confrontation and share your feelings in a professional manner.
Emotional stability
align your behavior and actions to your values
intergrity
Three bad habits that prevent peak personal performance are procrastination, perfectionism, and:
Lack of a game plan
do not share your personal issues with clients, dont repeat personal information that your client shared
discretion