Apologizing
What are the important words you say when you have hurt someone?
I’m sorry
What builds trust between people?
vulnerability/communication
what is it called when you can control your emotions?
Emotional regulation
What skill involves paying attention when someone else speaks
Listening
What should you do before making a difficult choice?
Think/weigh the options
what is it called when you admit what you did was wrong?
Taking accountability
What should a relationship have to be healthy?
Respect /healthy boundaries
What should you control when you get upset
Your emotions
What do you use to express your thoughts?
Words/clear communication
What is another word for finding an answer?
Solve/ get to the bottom of
What do you do after apologizing?
Change the behavior
What quality means being truthful
Integrity/honesty
What should you do instead of yelling
Breathe
What type of questions encourage detailed answers
Open ended questions
What should you consider before acting?
The consequences
what stops people from apologizing
Pride/learned behavior
What is it called when you understand another person‘s feelings
Empathy
What should you recognize before your anger gets worse
Triggers
What helps prevent misunderstandings?
Clarity/active listening
you and someone else disagree about an important decision instead of walking away or arguing what do you do?
Compromise/agree to disagree
What is one mistake people make when apologizing
Shift blaming
what is it called when someone repeatedly makes promises to change but never follows through
Inconsistency/lying
What should you do before reacting emotionally?
Pause/stop and think
What is the ability to understand another person’s message?
Comprehensive listening
You have a problem with someone you don’t talk to them You ignore them instead What are you avoiding?
Confrontation