Add Life Support
Move In, change of circumstances
When would customer advise of life support requirements?
AHPRA
What website do you go to to confirm doctor is registered?
Anyone
Who can initiate de-registration?
4 years
How old can a previous confirmation form be dated from another retailer or distributer?
Registered owner of LS
Who can update equipment or add medical confirmation?
Government Team
Who actions LS removals?
PO Box 308, Rockhampton
Where can completed LS forms/application be posted to?
Events tab
Where do you go to resend the application to a customer?
50 Business days
What is the minimum timeframe a customer has to return an application?
DNSP rep code
What needs to be added to events tab after contacting DNSP to cancel a pending D4D?
25 Business days
How long is the extension when customer requests more time?
Phone number, Postal address & Email address
What are the pre-checks prior to initiating de-registration