P & P
What does ESSE stand for?
(E)dit Participant Name
(S)tart Meeting and Send Check-in Link
(S)ecure Meeting and Confirm Check-in Link
(E)nd Meeting
What are the two main places that Lifeline's trainings can be found?
Relias and Talent LMS
How can you run your own report for missing progress notes?
Reports-Personal-My Missing Progress Notes: All Encounters
Name one book that you like to use as a resource with clients that can be found in Teams?
Examples include:
DBT Workbook
Self-Esteem Workbook
You are completing an intake for twenty five year old client. The clients report in the initial intake paperwork that they are experiencing depressive symptoms and have experienced difficult events in their childhood. What are the four assessments that you could use with this client?
1)ACES
2)LEC-5
3)LOCUS
4)PHQ-9
5)DSM-V Cross-Cutting (11-17)
Who should be filling out the survey? What are the exceptions to this?
The client should be filling out their own survey whenever possible. The exceptions include: technical issues and clients who are unable to navigate the survey on their own (age, developmental level).
How many Lifeline locations are there?
There are six Lifeline locations.
Where can you find an intake checklist in clinic tracker?
Utilities- Document Library - Intake Checklist
How can you find the how to videos in Teams?
Teams-General- Document Library- How to videos
You have a client approaching their eighteenth birthday, what are the main considerations (paperwork, etc) as they transition into adulthood?
Client's parents will no longer have access to information. (ROI can be completed if client still wants them to have access.)
Client will need to fill out and sign adult paperwork before first appointment after their 18th birthday.
What is the no-show fee and procedure?
Clients should give 24 hours notice to avoid being charged a no-show fee. After two late cancellations or no-shows, the client can be taken off your schedule and sent instructions on how to schedule future appointments at a time and date that will work better for them.
Where are the Lifeline locations?
1)Chandler
2)Glendale
3)Scottsdale
4)Tempe
5)Avondale
6)Mesa
How do you create a note for groups?
Patients-groups-find applicable group- create free form note
What is the process for discharging a client?
Demographics - Change to discharged and mark date
Complete mini or full discharge summary
A client reports that her mother has been physically abusive to her over the last few months. What actions should you take?
-Immediately report suspected abuse to DCS
-Document report by completing incident report and routing it to supervisor
-Discuss with clinical supervisor
-Follow-up with DCS
What is the Lifeline dress code?
IV. Employees should not wear revealing/exposing attire, jeans, athletic clothing, shorts, sandals and similar items of casual attire that do not represent
B. Businesslike appearance.
C. Hair should be clean, combed, and neatly arranged.
D. Tattoos and body piercing should not be such that they would interfere with a therapeutic relationship with clients or with a business relationship.
Name 3 groups that are available for adults at Lifeline.
Examples:
Adolescent DBT, Adolescent Express Processing, Adolescent Interpersonal Skills, Adolescent Relapse Prevention
How can you find a group roster in clinic tracker?
Patients- Group Appointments- Find group on side
Where is the main source where you can you find the available books and tools in teams?
Teams-General-Files-Primary Open Access-Books
For DCS referred clients, where should you look for the referral documents in the client's chart?
Related Documents
What is the process for moving from BHT1 to BHT2?
Shadow 3-4 intakes and review all documents for all the cases.
Write a case summary. A case summary is similar to a case conceptualization meaning that it goes beyond just the information provided and additionally includes how the information collected impacts the course of treatment i.e. presenting problem, diagnosis, primary goal(s).
Participate with the BHP in 2 intakes including administering screenings and gathering information related to the DE. Communicate with the BHP prior to the session to determine what information you will be responsible for collecting. Be prepared for constructive follow up questions if the client is not providing much information.
Write a case summary and Identify 1 goal and objective for the treatment plan for both intakes you participated in administering.
Role play an intake session with site supervisor or a lead staff member i.e. regional team lead, training lead.
What is the process for moving from BHT2 to BHT3?
Complete 2 mock intake sessions in accordance with BHP requirements. Use two fake clients-Fake 1 and Fake 2.
Write up a case summary on the 2 mock intakes.
These mock intake sessions can completed between interns.
What are some examples of situations that you should file an incident report for and how can you complete an incident report in clinic tracker?
-DCS reports, anytime that you need to make a police report, runaways, etc.
-Paperwork-MH Paperwork-Utilities- Incident Report
What is a resource appropriate for trauma that can be found in Teams?
TF-CBT Workbook
Trauma Timeline
PTSD Recovery Workbook
A client is coming to you for an alcohol screening due to a DUI that they received six months ago. What assessments should be completed with this client?
☐ Life Events Checklist (LEC) – Adults – Completed prior to intake - in Biopsych
☐ SASSI (can be sent before intake by assigning a test then copying the link and sending it through PP message.) SASSI: https://www.sassionline.com/ roxanne@alphaomegacounseling.org popcorn27
☐ DALI
☐ CD DSM Worksheet
☐ DUI classification criteria per AZ DHS
☐ Court AM, DV, DUI checklist