Listening
The importance of listening in coaching.
What is gaining clarity about issues and understanding perceptions and needs of others?
Joining a coachee from her perspective.
"Would you tell me a little more about?" is a type of.
What is a clarifying question?
The most common mistake people make during questioning?
What is using closed or right-or-wrong questions as as vehicles for conversation?
"What did you notice about the way you gave directions?" is what type of question?
What is a leading-probing question?
Committed listening
What is conveying to another that they are valued, that you are open to their ideas even if you do not agree with them, and that you would like to engage in dialogue?
Repeating what the other person is saying.
What is active listening?
Questions that we ask when we know the other person doesn't have an answer but we do.
What are Stump questions?
"These three questions stand at the heart of many game-changing innovations including the invention of the microwave oven, Gatorade, Netflix, windshield wipers and the World Wide Web."
What are "Why, What If, and How" questions?
A question type that will help a coachee uncover thinking or beliefs.
What are probing questions?
Monitoring what is happening in your mind during a conversation.
How can we learn to listen well?
An effective way to build trust with a client and demonstrate your intention to listen deeply.
What is paraphrasing?
These questions elicit unlimited responses and provide the opportunity for an expansive, extended response.
What are open questions? For example, "What do you think about the new reading program?"
Two things you can do to be nonjudgmental when asking questions.
What are listening without assumption and letting go of the desire to give advice?
What are "why" questions?
Providing silence after a person finishes speaking.
What is "scared space?"
A list of question stems and language that can reflect listening that we practice in role-plays.
What is using dyads to practice listening?
These questions elicit limited responses and they always ask for answers to which a complete response can be given.
What are closed questions? For example, "What is the new reading program?"
What is humble inquiry?
The missing ingredients in most conversations.
What are curiosity and willingness to ask questions to which we do not already have the answers.
Judgement or criticism, autobiographical listening, inquisitive listening, solution listening, and listening without an obligation to act.
What are unproductive patterns of listening?
Being mindful of our body and words, leaning forward and looking the coachee in the eyes.
What are ways to show we are listening?
Questions for which there are correct and incorrect answers.
What are right-or-wrong questions?
Three strategies that aid us in asking better questions.
What are being curious, asking open questions, and being nonjudgmental?
What are demand questions, set-up questions, stump questions, and angry questions?