Listening Styles
Focusing on the person's welfare and empathizing with them
What is Relational Listening Style?
What is external noise?
Too much information being thrown at the listener
What is information overload?
Affirming and elaborating on feelings of the other person
What are high person-centered messages?
Sound physically reaching the ears vs. understanding the words someone has said
Skeptical, second-guessing, and listening for inconsistencies
What is Critical Listening Style?
Feelings interfering with communication
What are unchecked emotions?
Difficulties with processing and verbalizing at different speeds
What is differing speech and thought rate?
Denying feelings of other person
What are low-person centered messages?
Putting yourself in the other person's shoes, practicing social decentering, not interrupting, paraphrasing emotions, providing helpful social support
What are empathic listening skills?
Needs information to be well organized and wants to hear all the facts
What is Analytical Listening Style?
What is listener apprehension?
Includes selective listening and conversational narcissism
What is being self-absorbed?
Acknowledging but moving on from feelings of other person
What are moderately person-centered messages?
Theory that everyone adapts their behavior, message, and responses to others to some extent
What is the Communication Accommodation Theory?
Focuses on verbs, wants the message to be brief and straight to the point
What is Task-Oriented Listening Style?
Being an overly judgemental "ambush listener"
What is criticizing the speaker?
Stoping, Looking, and Listening
What is improving comprehensive listening skills?