The purpose of this type of listening if enjoyment. You would be performing this type of listening when a friend is telling you a joke.
Appreciative Listening
100
The #1 Most common mental barrier.
A wandering mind (daydreaming)
100
What should good communicators ask themselves when entering a listening situation?
What is my purpose in listening?
100
Which vocal nonverbal should be any sender's top concern when delivering a message.
Volume
200
This term refers to "speaking in only one pitch or tone"
Monotony
200
The purpose of this type of listening is to judge, evaluate, or analyze. You would be performing this type of listening when you are judging a mock trial.
Critical Listening
200
This type of physical barrier refers to the receiver's surroundings. Example: someone else talking or tapping a pen.
External Barrier.
200
What is the first step in the listening process?
Concentrating on one sound and blocking others out
200
An uptalker misuses this vocal nonverbal.
pitch
300
The speed at which a person speaks is referred to as what?
Rate
300
The purpose of this type of listening is to gather content or information. You would be performing this type of listening when a coach is explaining a new play.
Comprehensive Listening
300
This type of barrier refers to distractions occurring in the receiver's mind.
Mental Barrier
300
What is the second step in the listening process?
Interpreting the message
300
This term means speaking clearly and precisely.
Articulation
400
The ability to remember and recall information is known as what?
Retention
400
The purpose of this type of listening is to support a friend, not judge or form an opinion. You would be performing this type of listening when your friend calls you in a personal crisis.
Therapeutic Listening
400
If the receiver can't see or hear the sender, this is example of what type of barrier?
Physical Barrier
400
What is the third and final step in the listening process?
Reacting to the message (giving feedback)
400
This term can refer to placing emphasis on a syllable/word/phrase to express emotion.
Tone
500
This term refers to "the amount of air released when speaking"
Intensity
500
This is NOT an actual type of listening, but occurs when one is pretending to listen.
Pseudolistening
500
This term describes when a receiver only listens to what they want to hear and blocks everything else out.
Selective Listening
500
There are two specific elements of a message the receiver must analyze. One is the verbals, what is the other? (Two words)
Vocal nonverbals
500
This term refers to pausing slightly before and after a word or phrase.