A 4 step physical/psychological process that involves Acquiring, Attending, Understanding, and Responding.
What is the Listening Process?
100
Listening in which the listener participate fully in the communication process.
What is Active Listening?
200
Listening to comprehend information in order to achieve a goal.
What is Critical Listening?
200
Process of personalizing a sender's message to determine meaning.
What is Interpreting?
200
Listening in which the listener pays attention to first part of a statement, then stops listening and thinks about other things.
What is Distracted Listening?
200
The act of picking up some type of stimuls through senses.
What is Acquiring?
200
Listening in which the listener does NOT actively participate in interactions.
AKA: Lazy Listening
What is Passive Listening?
300
Listening to understand, analyze, and evaluate.
What is Deliberative Listening?
300
Noise, Bariers, Mermory.
What are the three factors that influence listening?
300
Listening in which the listener's main goal is to "win" or put down the speaker.
What is Combative Listening?
300
The act of choosing-consciously or subconsciously-to focus your attention on (non)verbal stimuli.
What is Attending?
300
Listening in which short bursts of active listening are interrupted by noise and other distractions.
What is impatient listening?
400
Listening to understand, participate in, and enhance a relationship.
What is Empathic Listening?
400
Immediate, short term, and long term.
What are the three types of memory?
400
Listening in which the listener's main goal is to argue or disagree.
What is Defensive Listening?
400
Is a mental process that decodes the symbolic messages recieved from others an then interprets and assigns a personal meaning to the sender's words and nonverbal cues.
What is Understanding?
400
A listener who only receives the message.
What is a passive listener?
500
Type of listening shown by a person who gives feedback and tries to remember messages.
What is Active Listening?
500
45%
What is the percentage of time we spend listening?
500
Listening in which the listener anticipates what the speaker will say then rushes ahead to plan a response.
What is Anticipatory Listening?
500
Listener's internal emotional and intellectual reaction to a message.
Note: involves a 4 step process