Show:
Different Theories
Stages of Relationships
Johari Window
Listening Styles
Misc
100
Which theory describes the idea that the nature and type of self-disclosure will change over time as people move from being strangers to intimates? A) predicted outcome value theory B) exchange theory C) social penetration theory D) interpersonal needs theory
c) social penetration theory
100
The second stage of listening is A) interpreting B) understanding C) attending D) evaluating
b) understanding
100
Eye color, gender, and height could all fall under the _____ pane of the Johari window. A) open B) blind C) secret D) unknown
a) open
100
Carter is having a conversation with Leonard in the hallway at work. Carter checks his watch and interrupts Leonard to say that he has only five minutes to talk before he needs to get back to the office. What kind of listening style is Carter exhibiting? a)content-oriented b)people-oriented c) action-oriented d) time-oriented
d) time oriented
100
From 42 to 60 percent of our communication time is spent listening. A) True B) False
a) true
200
This theory deals with the rewards and costs that we may experience in a relationship. A) uncertainty reduction theory B) relational initiation theory C) interpersonal needs theory D) exchange theory
d) exchange theory
200
This stage of the listening process helps to increase retention of information. A) remembering B) attending C) understanding D) complimenting
a) remembering
200
Paul knows that he has difficulty distinguishing colors. He does not disclose this information to his friends. This information falls into the _____ quadrant of his Johari window A) open B) blind C) secret D) unknown
c) secret
200
At dinner, Eric begins a long, rambling story about an event that happened at work that day. Eric's wife, Laura, interrupts him to say, “So, the bottom line is—you got the promotion, right?” What kind of listening style is Laura exhibiting? A) content-oriented B) people-oriented C) action-oriented D) time-oriented
c) action oriented
200
Anxiety can be a reason that we fail to remember. A) True B) False
a) true
300
Jonathan has several conversations with his new college acquaintances in order to gather information and decide whether future conversations will be worth his effort. What theory is Jonathan illustrating? A) interpersonal needs theory B) exchange theory C) predicted outcome value theory D) Schutz's balance theory
c) predicted outcome value theory
300
The process of decoding a message so that you share its meaning with the speaker is A) attending B) chunking C) understanding D) remembering
c) understanding
300
Benjamin knows he is a talented public speaker, and his audiences praise his speeches. Benjamin's speaking talent falls into which quadrant of his Johari window? A) secret B) unknown C) open D) blind
c) open
300
While having a conversation with Rhonda, Deb notices that her friend is upset and encourages her to tell her why. What kind of listening style is Deb exhibiting? A) content-oriented B) people-oriented C) action-oriented D) time-oriented
b) people oriented
300
Which of the following skills helps listeners store information in their long-term memories? A) repeating B) paraphrasing C) organizing D) attending
a) repeating
400
Nikki realizes that her boyfriend does not give her the attention she needs, so she spends more time with her friends and family, who give her more attention. Her actions follow the ideas of the A) uncertainty reduction theory B) relational initiation theory C) interpersonal needs theory D) exchange theory
c) interpersonal needs theory
400
This stage of the listening process helps to increase retention of information. A) remembering B) attending C) understanding D) complimenting
a) remembering
400
Tracy knows that Julie gets dark circles under her eyes when she is tired; Julie is not aware of this. The reaction to being tired would fall into the _____ quadrant of Julie's Johari window. A) open B) blind C) secret D) unknown
b) blind
400
Which of the following listening styles focuses on getting the facts and evidence in a message? A) content-oriented B) people-oriented C) action-oriented D) time-oriented
a) contented oriented
400
Listeners who focus on remembering all the details of a conversation may miss the overall, larger point. A) True B) False
a) true
500
The Predictive value theory happens during the beginning stages of a relationship. a) true b) false
a) true
500
The primacy effect is the tendency to hear information in the middle of a message. A) True B) False
b) false
500
Jean hasn't been feeling well, so she visits her doctor, who can't determine what's wrong with her and runs some tests. Jean's diagnosis falls under what quadrant of her Johari window? A) open B) secret C) blind D) unknown
d) unknown
500
The second stage of listening is attending. A) True B) False
b) false
500
Which of the following is not a guideline for improving your listening responses? A) Reply when the message is complete. B) Respond to the previous message before changing the subject. C) Craft your response while the other person is speaking. D) Use back-channel cues to demonstrate that you are listening .
c) Craft your response while the other person is speaking.