cards 1
A involuntary, passive process
What is hearing
This level involves analyzing and evaluating the information you take in so you can use it to further your communication.
What is critical listening
List out four mental barriers to listening
What is Lack of concentration, state of mind, actively planning ahead, and selective listening
What is Language, vocabulary, accents, and customs.
A voluntary, intentional act and an active.
What is listening
This level is where you pay attention to details that give you clues to the speaker’s emotion or state of mind.
What is Precision listening
you think faster than a speaker talks
what is a lack of concentration
You go to France and a waiter is speaking french
what is a language barrier
The 5 levels of learning in order are
Listening or enjoyment, listening for information, critical listening, precision listening, and empathic listening
Along with concentration, retention, and discernment, the listener must also use empathy, the ability to share and understand the speaker’s
What is empathic listening
attitudes about yourself, other people, ideas, and events influence how well you listen
What is a vocabulary barrier
This level requires very little active involvement or concentration
What is Listening for enjoyment
Inability to hear
What is a Physical Barrier to listening
tendency to actively plan what you want to say while someone else is speaking
what is actively planning ahead
You ask a British person for the day of the week and they say "its chewsday"
What is an accent barrier
At this level, you listen to retain and recall the information you receive.
Listening for Information
Lots of loud background noise
What is a physical barrier to listening
when you block out anything you do not want to hear, paying attention only to information that coincides with your own interest or beliefs
What is selective listening
What people do that's specific to their culture
what are customs