RRB
Mnemonics
Management Agreements
Hubs
OST
100

What does RRB stand for?

Renters Rights Bill

100

What does "A" in GREAT stand for?

Achieve

100

What 3 types of service do FH provide?

Basic (Let Only) - Standard Management - Premium Management

100

What branches are covered by the Morecambe Hub?

Morecambe - Carnforth

100

What is the Objective of these sessions?

To increase the New Listing Conversion rate to 63%%+ & Relet Conversion rate to 57%+ (10% uplift on both)

200

What notice is being removed from tenancy agreements?

Section 21 - No fault eviction

200

What does the 2nd "P" in HAPPY stand for?

Package

200

How long is a Gas Safety Check valid for?

1 year

200

What branches are covered by the Lancaster Hub?

Lancaster - Garstang

200

What is the key point and FH's commitment within the Strategy?

To Invest in Excellence

300

According to the points put forward to the bill - how much rent can be requested upfront for a tenancy?

Only 1 month (the month the rent is due)

300

What does the 2nd "E" in CLEARED stand for?

Extract

300

What is the minimum EPC rating a property can have for it to be allowed to be rented? 

E

300

What branches are covered by the Preston Hub?

Preston - Fulwood - Penwortham - Ormskirk - Southport

300

What Tactics are we introducing to reach our goals? (3 of 5)

New look reporting - Weekly Teams meetings - Monthly Face to Face - Protected Time - Mnemonic

400

How will Rent increases be issued?

Section 13 Notice

400

What does "G" in IMOGEN stand for?

Guided Tour

400

What does TDS stand for?

Tenancy Deposit Scheme

400

What branches are covered by the Chorley Hub?

Chorley - Bolton - Bamber Bridge - Leyland

400

What does your Iceberg look like?

Open answer

500

What benefits can RRB bring for FH?

We can upsell, increase our Managed book by convincing LLs to let us deal with the headache

500

What does "L" in KARL stand for?

Log/Learn

500

What is the cost of a Tenant Reference under a Managed service?

1st TT = free - additional TTs = £24.00

500

What branches are covered by the Fylde Hub?

Cleveleys - Poulton - Blackpool - St Annes 

500

What will determine success in these sessions? (3 of 5)

Nearest to reach or surpass their goal - Most improved - Signs of using initiative - Leadership - Best demonstrated use of Core Values