FABRICS
SEATING
OCCASIONALS
MICROFIBERS/LEATHERS
RUGS
100

WHY ARE WE NOW STOCKING THE GALVESTON SET WITH A MICROFIBER SEAT?

BECAUSE THE FABRIC ON THE SEAT IS POOR WHEN IT COMES TO WEAR AND TEAR ESPECIALLY WHERE THE TUSH GOES. 

100

WHO MAKES THE 3200 SET?

BRAZIL

100

WHAT IS OCCASIONAL FURNITURE? 

Occasional furniture refers to small pieces of furniture that can be put to varied uses as the occasion demands. Items such as small tables, nightstands, chests, commodes, and easily moved chairs are usually included in this category.

100

TRUE OR FALSE: OMNIA CAN MAKE BARSTOOLS. 

TRUE!

THEY HAVE TWO: THE CISCO 30 AND THE RANGO

100

WHAT COMPANY CARRIES THE RUG WITH INDENTIONS? WHATS THE COLLECTION CALLED?

UNITW - CONTOUR COLLECTION OR DESIGNER CONTOUR COLLECTION

200

NAME THIS FABRIC AND VENDOR. 

LACHASSE. BRAZIL. 

200

WHAT ARE SOME DO'S AND DONT'S WITH LEATHER FURNITURE? (LUKE LEATHER'S RECOMMENDATIONS)

DO:

-WIPE DOWN FURNITURE WITH A DAMP CLOTH ONCE A MONTH

-ALTERNATE POSITIONING IN AREAS WHERE YOU SIT

-KEEP LEATHER FURNITURE AT LEAST 2 FEET AWAY FROM AN AIR DUCT

DONTS:

-EXPOSE YOUR LEATHER FURNITURE IN DIRECT SUNLIGHT

-DON'T SIT IN YOUR FURNITURE WITH WET CLOTHING ON

-DO NOT USE HARSH ABRASIVES ON LEATHER, JUST SOAP AND WATER

200

NAME THREE COMPANIES THAT WE CAN GET OCCASIONAL PIECES FROM

- DOVER ROAD WOOD

- MEADOWVIEW WOODCRAFT

- MILLWOOD

- CASTLEWOOD

- ASHERY OAK

- CARLISE OAK

-ETC.... 

200

DAILY DOUBLE!!!!! 

WHAT IS MICROFIBER? WHAT ARE THE PROS?

MICROFIBER IS MADE WITH SYNTHETIC FIBERS LIKE POLYESTER. THE FIBERS ARE FINER THAN SILK AND THEY CAN BE KNIT OR WOVEN INTO A PIECE OF FABRIC.

PROS: 

1. SINCE THE FIBERS ARE SMALL AND CAN BE WOVEN TIGHTLY, LESS DUST AND ALLERGENS CAN SINK INTO AND THROUGH THE FABRIC MAKING THE FURNITURE MORE HYPOALLERGENIC.

2. THE TIGHT WEAVE MEANS LIQUID SPILLS WILL BEAD UP ON THE SURFACE OF THE FABRIC INSTEAD OF IMMEDIATELY SOAKING INTO THE FIBERS MEANING IT GIVES YOU A SHORT WINDOW OF TIME TO DRY UP THE LIQUID BEFORE IT STAINS.

3. HIGHLY WATER RESISTANT

200

HOW LONG DOES IT USUALLY TAKE FOR RUG COMPANIES TO COME IN? 

MAX IS USUALLY 4 WEEKS.

300

WHAT DO YOU DO IF A CUSTOMER WANTS A CERTAIN FABRIC ON A COMPANY WHO DOESN'T OFFER IT?

YOU ORDER THE FABRIC BY THE YARD FROM X COMPANY AND THEY SEND TO Y COMPANY. MAKE SURE TO TELL YOUR CUSTOMER WHY THIS SHOWS ON THEIR ORDER. 


300

ON BRAZIL SETS, IS THERE AN UPCHARGE IF YOU CHANGE THE NATURAL NAILS TO EITHER SPECIAL STAR OR 12 GAUGE BUCKSHOT NAIL HEADS? HOW MUCH?

YES. IT IS A $20 UPCHARGE (WHOLESALE) PER PIECE BEING "UPGRADED".

300

WHAT IS THE RED EPOXY CALLED IN THE NEW CHERRY ROUND COFFEE TABLE? 

RED FIRE 

300

NAME THIS MICROFIBER. 

PALANCE SABLE

300

NAME 4 COLLECTIONS FROM MAYBERRY 

-AMERICAN DESTINATIONS

-DESTINATIONS

-HEARTHSIDE

-AXEL

-LODGE KING

-HOMETOWN

400

WHAT IS THE FABRIC WARRANTY FOR BRAZIL? 

1 YEAR

400

DOES LUKE LEATHER HAVE STOCK SECTIONALS? 

NO.

THE CARLO, ANDREW AND SOLOMON SECTIONALS ARE SPECIAL ORDER ONLY. 

400

COFFEE TABLE PLACEMENT: HOW MANY INCHES SHOULD BE BETWEEN A COFFEE TABLE AND SEATING SURROUNDING IT?

THERE SHOULD BE BETWEEN 12-18 INCHES OF SPACE BETWEEN A COFFEE TABLE AND THE SEATING SURROUNDING IT WITH EXCEPTIONS TO RECLINING PIECES WHICH MAY NEED MORE DEPENDING ON THE SIZE AND SHAPE OF THE COFFEE TABLE. 

400

TRUE OR FALSE: IT IS NORMAL IF LEATHER HAS CRACKS OR BLEMISHES ON THE SURFACE.

TRUE: IT IS NORMAL FOR LEATHER TO HAVE SCARS, INSECT BITES, WRINKLES AND VEINING. THESE ARE "NATURAL CHARACTERISTICS" OF GENUINE LEATHER.

** THE GREATER THE FINISH ON THE SURFACE, THE LESS CHARACTERISTICS WILL BE SHOWN.


400

WHAT RUG WAS MOST RECENTLY DISCONTINUED?

ARIZONA ONYX (ORIAN)

500
IS THERE A PRICE CHANGE OR UPCHARGE FOR ANY BRAZIL FABRIC?

NO. 

500

IF YOU ORDER A STOCK PIECE FROM LUKE LEATHER, HOW LONG CAN YOU EXPECT FOR IT TO GET HERE? WHAT ABOUT A CUSTOM ORDER?

STOCK PIECES FROM LUKE CAN BE EXPECTED WITHIN 10-15 BUSINESS DAYS. CUSTOM ORDERS CAN EXPECT DELIVERY OF 12-14 WEEKS.

500

WHAT IS THE PROPER HEIGHT FOR A COFFEE TABLE?

THE PROPER HEIGHT FOR A COFFEE TABLE IS THE SAME HEIGHT AS THE CUSHIONS ON YOUR SOFA OR 1-2 INCHES LOWER

500

WHAT IS SEMI ANILINE LEATHER AND WHAT ARE THE BENEFITS OF IT?

SEMI ANILINE MEANS THAT THE LEATHER HAS BEEN COLORED THROUGH AND THROUGH THE ENTIRE THICKNESS OF THE HIDE USING THE CHEMICAL ANILINE AS WELL AS COATED WITH A LIGHT TO HEAVY LAYER OF POLYURETHANE.

BENEFITS: PROTECTIVE SURFACE FINISH = INCREASED WEAR ABILITY AS WELL AS GREAT COLOR

500

NAME ALL THE RUG COMPANIES WE HAVE IN STOCK RIGHT NOW. (EXCLUDING THE OUTDOOR RUGS)

-MAYBERRY

-TAYSE

-ORIAN

-UNITW

-MOHAW

-CGT