LMX Basics
What does LMX stand for?
What is Leader-Member Exchange?
Define In-Group.
What are Employees with closer, trust-based relationships with the leader?
What is a common behavior leaders show toward in-group members?
What is More communication, trust, and delegation?
Higher LMX is associated with higher ______.
What is Job satisfaction?
Leaders should treat everyone exactly the same to improve LMX.
What is False? — Equity and inclusion are better than uniformity.
What two main groups does LMX theory identify?
What is In-Group and Out-Group?
Define Out-Group.
What are Employees with more formal, distant relationships with the leader?
What type of feedback is more common in high-quality exchanges?
What is Constructive and developmental feedback?
Employees in the in-group have more ______ opportunities.
What is Advancement or development opportunities?
Your manager gives extra coaching to one employee but not others. What is happening according to LMX theory?
What is In-Group vs. Out-Group differentiation?
True or False: LMX relationships are the same with every subordinate.
What is False?
What is Access to resources, opportunities, or leader support?
How can a leader improve relationships with out-group members?
What is Offer support, communication, and inclusion in decision-making?
How does LMX affect turnover?
What is High LMX lowers turnover; low LMX increases turnover?
How could a new leader use LMX to build trust?
What is Investing time in building relationships with all employees?
Why do leaders (unconsciously) develop different relationships with members?
What is Time, trust, role expectations, and individual differences?
Name one disadvantage of being in the out-group.
What is fewer growth opportunities, limited support, or isolation?
Name a leadership practice that fosters inclusion.
What is Rotating opportunities or soliciting input from all employees?
Name one organizational outcome linked to high-quality exchanges.
What is Better performance, commitment, or interpersonal behaviors?
In a real-world example, how might LMX affect diversity and inclusion?
What is Out-Group patterns may disproportionately affect minority groups?
What is the main outcome of high-quality LMX relationships?
What is higher trust support, and performance?
Give an example of how a leader might unintentionally create an out-group.
What is By consistently favoring certain employees for projects or mentoring?
According to LMX research, what leadership behavior predicts stronger exchanges?
What is Demonstrating fairness and individualized consideration?
Name a negative consequence of low-quality exchanges.
What is Decreased morale, disengagement, or conflict?
Design a strategy to reduce out-group effects.
What is Rotate opportunities, seek feedback, mentor broadly, encourage fairness?