Loan Products
Loan Procedures
Other Products
Departments
100
This loan uses funds held in the members share accounts as collateral.
What is the Share Loan?
100
From this Penguin screen you can view loan information such as the interest rate, minimum payment amount and whether the member has GAP, Route 66, and Debt Protection.
What is the Account Summary Screen?
100
GAP Insurance costs the member this amount of money.
What is $399?
100
You can call this dept for help on any issues related to titles and collateral.
What is Collateral Control?
200
This loan allows members to consolidate existing debt into one easily manageable payment.
What is the Bill Consolidation loan?
200
I will use this form to add a joint or guarantor to a loan, must be notarized if joint is a non member. 
What is form 4 or 4B?
200
The PenFed Car Buying Service allows members to get this much off on the approved rate of their loan application.
What is .50%?
200
This department can be called if you need help changing something on an existing loan. I.e. changing amounts and terms. Most Penguin form 722s will be sent here 
What is the Loan Desk?
300
Payment saver auto loans include this free benefit for members.
What is GAP Insurance?
300
I will go to this spot in Penguin under account actions to change a members due date after it has been disbursed but before 10 days have passed.  
What is Due Date Maintenance?
300
Our Debt Protection disability plan cancels this many of your loan payments in the event you are injured and cant work.
What is 12 payments?
300
This Department can help with the adding or removing of payment protection products on an existing loan. (GAP, Route 66, Debt Protection) **Daily Double**
What is ASB Insurance?
400
Members must have at least this credit score to apply for a loan.
What is there is none!
400
I will use this form to cancel a loan completely and send it to bank recon along with a copy of the check. 
What is Form 178?
400
ADR is included in a members GAP insurance and offers this great benefit for policies issued on or after January 1st 2017.
What is $500 per loss, unlimited losses per year?
400
In order to have a loan decisioned I can contact anyone who has this authority?
What is lending authority?
500
This loan type allows for members to purchase a boat or RV/Travel Trailer for no more than 85% LTV. 
What are variable rate boat and rv loans?
500
I would use form 49 for this request.
What is a request for Lien Satisfaction?
500
The Rout 66 Main Street coverage requires the vehicle to have this amount of mileage, and can be no older than this many model years. 
What is between 75001 and 125,000 miles and no older than 8 model years?