DM Bennies
Product Knowledge
Mail U
We ♥️ Process
Lobster
100

According to the 2024 SODM, 84% of marketers agree that direct mail delivers the best X, response rate, and conversion rates than all other channels used

What is ROI?

100

Recently launched in beta, customers can set up & send an automated event-based campaign from the Lob dashboard with this CRM.

What is Salesforce (or Salesforce Marketing Cloud)?

100

What is the process called by which mailings from more than one company are combined to meet USPS discount minimums for quantity for mailings to targeted neighborhoods?

What is commingling?

100

In order to get outbound credit on an opp, what field must be marked as Outbound?

What is Motion.

200

According to the 2024 SODM, this percent of marketing budgets is spent on direct mail

What is 25%?

200

This initiative/product aims to significantly reduce "postage float" (which peaked at $25MM in late 2022). 

What is Lob Credits?

200

This print partner began working with Lob in 2021.

Who is Shutterfly?

200

This product (that supports our Targeting pillar) cannot be sold as a standalone item.

What is Lob Audience?

200

This is our revised Mission Statement

What is "Reach Channel Parity"?

300

These are the top 3 Marketing use cases for direct mail.

What is Acquisition, Retention, and Winback?

300

A service USPS offers where undeliverable mail is destroyed in a secure USPS facility

What is Secured Destruction

300

This a method of mass-production printing in which the images on metal plates are transferred to rubber blankets or rollers and then to the print media.

What is Offset?

300

This revenue enablement tool can be used as a resource for reviewing product trainings and sharing marketing assets with customers.

What is GTM Buddy?

300

These are 4 (of 6) of Lob's core values.  

What are #Own the outcome, #Move fast, take action, #Level up, #Curate experiences, #Empower diversity, and #Be bold?

400

This the most popular way to measure conversions from direct mail campaigns, as per 2024 SODM.

What is a personalized URL.

400

Lob has a plugin for this design tool to enable customers to convert static PDF creative files into Lob-ready HTML.

What is Figma? (also accepted: Indesign)

400

Through our partnership with this organization, we’ve planted over half a million trees in our commitment to sustainability.

What is Eden Reforestation Projects?

400

This is the process to follow to obtain a recent SOC 2 Type II report, penetration test results, or business continuity plan.

What is submit a request to #ask-security?

400

The final 2023 exit ASR (to the nearest 1/10th of a million)

What is $25.5M?

500

Direct mail response rates for Mabel’s campaigns are X higher than industry norms.

What is 30 to 50 times?

500

This is a free service from USPS that shows you preview images of incoming mail, plus status updates about your incoming and outbound packages

What is Informed Delivery?

500

On January 21, 2024, USPS increased the price of a First-Class Mail® Forever® stamp by $.02, from this to this

What is from $.66 to $.68?

500

What two data points do you need in order to fill in the Variable Price Calculator?

What is Mail Volume and Form Factors.

500

As of January 2024, this is the number of contracted customers with Lob (+/- 2%)

What is 305?  (acceptable range: 299 - 311)