THIS PERSON MAKES ALL MAJOR DECISIONS AFFECTING THE HOTEL/RESORT
GM (GENERAL MANAGER)
CALCULATED BY DIVIDING THE ROOMS REVENUE BY THE NUMBER OF ROOMS SOLD
ADR (AVERAGE DAILY RATE)
FRONT OFFICE, RESERVATIONS, HOUSEKEEPING, CONCIERGE, GUEST SERVICES, SECURITY, AND COMMUNICATIONS ARE ALL PART OF THE....
ROOMS DIVISION
A HOTEL OR RESORT THAT COMMITS TO ENVIRONMENTALLY-FRIENDLY PRACTICES ARE CONSIDERED TO BE ....
SUSTAINABLE OR "GREEN" LODGING
4 SECTORS OF THE HOSPITALITY INDUSTRY
ENTERTAINMENT, F&B, LODGING, TRAVEL & LEISURE
MEANT TO PROVIDE COMFORT TO THOSE AWAY FROM HOME
HOTELS
NUMBER OF ROOMS OCCUPIED DIVIDED BY THE NUMBER OF ROOMS AVAILABLE
OCCUPANCY RATE
ALL LODGING OPERATIONS DO HAVE NOT AN EXECUTIVE COMMITTEE BECAUSE...
MIDSCALE AND SMALLER PROPERTIES ARE LESS COMPLEX IN THEIR MANAGEMENT STRUCTURES (NO NEED FOR THEM)
TODAY'S CONSUMERS WHO ARE MORE ECO-CONSCIOUS THAN EVER CAUSING THE INCREASE IN ECOEFFICIENCY
MILLENIALS
LOW COST, SHORT TERM, SHARED LODGING
HOSTEL
ENHANCES GUEST SERVICES BY CONSTANTLY DEVELOPING SERVICES TO MEET GUEST NEEDS
FOM (FRONT OFFICE MANAGER)
CALCULATED BY DIVIDING THE ROOMS REVENUE BY THE NUMBER OF ROOMS AVAILABLE
REVPAR (REVENUE PER AVAILABLE ROOM)
DEPARTMENT THAT IS RESPONSIBLE FOR THE HIRING, TRAINING, ADMINISTRATION, AND OTHER ASPECTS OF EMPLOYEE RELATIONS
HR (HUMAN RESOURCES)
RECYCLING AND THE USE OF ENVIRONMENTALLY FRIENDLY PRODUCTS AND AND AMENITIES
GREENING OF HOTELS AND GUEST ROOMS
THIS ENTREPRENEUR ESTABLISHED A HOTEL BRAND SYNONYMOUS WITH REFINED, ELEGANT HOTELS AND SERVICE
CESAR RITZ
LIST THE 5 TYPES OF LODGING GUESTS
TRANSIENT, GOVERNMENT, CORPORATE, EXTENDED STAY, EVENT
THIS CONTAINS KEY OPERATING RATIOS SUCH AS THE OCCUPANCY RATE, ADR, AND REVPAR
DAILY REPORT
IF A HOTEL DOES NOT HAVE 1 OF THE 6 DEPARTMENT DIRECTORS, WHO IS ULTIMATELY RESPONSIBLE FOR THOSE DUTIES?
GM (GENERAL MANAGER)
RESERVATIONS BEING MADE BY INDIVIDUALS OVER THE INTERNET IS A TREND DEFINED AS
INCREASE IN USE OF TECHNOLOGY
A UNIQUE EVENT THAT IS IDENTIFIED WITH THE LOACTION WHERE IT IS HELD
HALLMARK EVENT
A HOTEL IS MADE UP OF SEVERAL BUSINESSES, ALSO CALLED
REVENUE CENTERS OR COST CENTERS
USED TO MAXIMIZE ROOM REVENUE AT THE HOTEL
REVENUE MANAGEMENT
NAME ALL 6 DIRECTORS THAT COULD MAKE UP AN EXECUTIVE COMMITTEE
ROOMS DIVISION, F&B, MARKETING & SALES, HR, ACCOUNTING, ENGINEERING
MORE WOMEN TRAVELERS ARE OCCUPYING HOTEL ROOMS PARTICULARY AS A RESULT OF AN INCREASE OF BUSINESS TRAVEL. THIS TREND IS CLASSIFIED AS.....
DIVERSITY OF THE GUEST
THE OFFICIAL SYMBOL OF HOSPITALITY IS...
PINEAPPLE