Entry Level Positions
The responsibilities of a Front Desk Agent
Greeting guests
Booking Rooms
Other queries
Server
Recording customer orders and bringing out the correct dishes and beverages from the kitchen
Guest Services Manager
Managing front-of-house staff, and handling reservations and services offered.
General Manager
Establish and improve the hotel's reputation and leading team
This type of lodging can have several stories and hundreds of rooms.
Guest rooms located along common hallways.
Usually have a bed, bathroom, phone, & TV.
Hotels
Guest service agent
Answering guest queries and arranging reservations, as well as processing payments.
Cook
Prepare food and drinks for restaurants, bars, and room service
Graphic designer
Create visual elements such as logos, original images, and illustrations to help market a business. Also designs websites to make it visually appealing and guest friendly
Director of Sales
Oversee the flow of revenue in all departments of the hotel, including food and drink sales, room rentals, and meeting space rentals.
Less formal
cheaper price
Commonly have a one or two-floor layout Guests can access their rooms directly from the parking
l located near major highways
Motel
Housekeeper
Ensuring that hotel rooms are clean and tidy and replenishing supplies.
Restaurant Host
Seating guests and making reservations
Sales Manager
Increasing sales by marketing their hotel business
Director of Operations
Ensures the hotel is staffed properly, is clean and well-maintained and is running on schedule. Overseeing both back-of-house and front-of-house departments, usually by communicating with managers from individual departments.
This type of lodging ranges from themed amusement experiences to exotic retreats. Offer all-inclusive experiences that capture the imagination and fantasy of the traveler. Activities range from golf to spa treatments, skiing, hiking, and nature interaction.
Resorts
Room Attendant
Helping guests to their rooms, delivering food, and handling other requests.
Restaurant Manager
recruiting and managing employees, overseeing operations, handling customer complaints, generating financial reports, ensuring health and safety regulations, and manage inventory.
Marketing Manager
Running promotions, handling social media and branding to increase business and sales.
Director of Human Resources
Manage employee compensation, interview and assess job candidates, handle employee benefits, maintain hr systems and processes.
This type of lodging provides meeting and banquet facilities for large groups who book overnight accommodations.
Emphasize food and beverage services.
Convention Hotel
Concierge
Caterer
Works closely with clients to prepare and serve food for a large group of people
Revenue Manager
Using data and market predictions of demand to set prices and maximize income for the hotel.
Director of finance
Planning, organizing, directing and controlling the financial operations while ensuring the security of hotel assets, maximizing the return on investment.
This type of lodging usually has a kitchen and living room included, ideal for longer stays.
Has very close neighbors or guests staying nearby
All-suite Hotels