Guides I
This guide provides information on how to test your integration with Login.gov.
What is the Developer Guide?
This is the first step in the Login.gov onboarding process after initial contact.
What is the technical checklist?
This service level involves users creating an authentication-only account with email, password, and MFA.
What are authentication services (IAL1)?
This is the environment where applications are tested before moving to production.
What is the sandbox environment?
Barriers related to images and graphics can affect users who use these two types of software.
Screen readers and speech input software
Partners looking for alternative identity verification methods can consult this playbook.
What is the Alternative IdV Playbook for Partners?
After completing the technical checklist, this is the next scheduled item.
What is a technical consultation?
This service level requires users to provide a state-issued ID, SSN, current address, and optionally a phone number to prove their identity.
What is enhanced identity verification (IAL2)?
This is the email address to send technical questions to.
What is partners@login.gov?
This is the alternate option Login.gov offers for users unable to validate their identity remotely.
What is In-Person Proofing (IPP)?
This document offers insights into preventing fraudulent activities.
What is the Anti-fraud Fact Sheet?
This form is sent after the technical consultation and precedes the agreement process.
What is an RFI (Request for Information) form?
This guide provides answers to technical questions.
What is the Developers Guide?
This guide details the support services available to users.
What is the User Support Services Guide?
This is the estimated timeframe for the Interagency Agreement (IAA) process.
What is 6 weeks
This type of document can now be accepted as a form of ID during the identity verification process.
What are US Passports?
This is where you can find the latest public-facing product roadmap
What is login.gov/partners/roadmap?
This is the duration for which Login.gov's data systems temporarily keep user data unencrypted in memory during an active session.
15 minutes (after inactivity) or until logout
Understanding how to access and utilize data about user activity is covered in this guide.
What is the Reporting Capabilities Guide?
This is the timeframe for submitting a "launch to production" ticket in Zendesk prior to the desired launch date.
What is 2 weeks?
This is the updated maximum number of days Login.gov will allow existing vendors to store user PII to support fraud analyses.
What is 90 days?
This is the type of information Login.gov encrypts when in transit and at rest.
Personal information (PII)
This is the email address to report a suspected security and/or fraudulent incident with Login.gov.
gsa-ir@gsa.gov (cc security@login.gov)