Uline Update
This type of address makes up 39% of Uline's "Big Book" mailings
Residential
Based on projected sales for 2026, how many branches are expected to exceed $1B in sales?
6 - TX, IL, GA, CA, MA, PA
Uline aims for zero of these in its inventory system.
Backorders
What is the main purpose of Risk Management at Uline?
To identify, monitor, and manage risks to minimize their impact
Which LTL carrier had the highest number of comments in 2025 and how many comments did they have?
Saia (948)
Solutions come from this rather than technology
People
Product Falls: How much money has been spent to reduce falls and what capital expenditures are being added?
$3.1M; Pallet Stops, Safety Netting, Flue Bars, Drop Pins
This leadership concept says growth creates complexity, which can quietly destroy a company's success?
Founder's Mentality
This external partner helps with risk assessment, quote comparisons, and claims assistance.
Insurance Broker
Which category makes up the largest share of customer comments at 55%?
New Products
How much does a catalog weight?
2.5 pounds
Purchasing: This team forecasts demand and anticipates future sales based on past behavior
Demand Planning
These are reviewed individually and considered a "treasure trove of information".
Customer Comments
Purchasing: What are the two main drivers of inventory policy?
Lead Time and Safety Stock
This was the #1 carrier service issue reported in customer comments.
Late Deliveries