LOLA STORE POLICY
What items are final sale and not returnable?
Preowned luxury and sale items
Can more than 1 Chanel bag have the same serial number?
No, think of serial numbers like social security numbers, only used once.
What year is a bag with date code SP1946 from?
1996
What are Naghedi bags made out of?
Neoprene
Where did Megan go to college?
FIT
How do we guarantee all of our preowned luxury is authentic?
Entrupy!
What year did Chanel stop using 24K gold plating in their hardware?
2008
Why does vachetta leather get darker over time?
It is an untreated leather that darkens with use and by the oils on our hands.
What are our forever bracelets made of?
Solid 14K gold
What are Megan's dogs' names?
Charlie & Gracie
Can someone buy something in store and have it shipped to them?
Yes! There is an easy way to do this in Shopify
Who introduced the iconic interlocking CC turnlock closure?
BONUS +300pts
When did it start being used?
Karl Lagerfeld
1983
What are the 3 main patterns of coated canvas used?
Monogram, Damier Ebene, Damier Azur
How many other stores in the capital region carry Tory Burch?
None!
Who is Megan's favorite musical artist?
Have you been listening? What is our holiday return policy?
Items purchased after 11/1 have until 1/10/23 to exchange or return for store credit.
Can you name 2 different kinds of leather that Chanel uses?
Lambskin, Caviar, Calfskin, Goatskin
What does bandoulière mean?
A top handle bag with a detachable, adjustable leather shoulder strap (common with Speedy & Keepall)
What type of fur are the Linda Richards hand warmers made of?
Rex rabbit
What is Megan's favorite thing to buy herself?
Shoes!
When do you process a physical vs a digital gift card?
Physical gift cards are used for gifting, digital gift cards are used for returns for store credit
A Chanel necklace is stamped with '96P', what collection is it from?
What do the 2 letters in a Louis Vuitton date code mean?
They represent the factory where the item was made.
Why is Gorjana resistant to tarnishing?
It is triple electroplated with 14k gold.
What year did Megan quit her corporate job to open the store?
2013