Examples of this include shopping in areas with minimal sales associates or refusing service, not paying attention to size, color, or price, and holding merchandise up but peering around.
What are Suspicious Behaviors?
100
Lift with this part of your body and not your back.
What are your legs/knees?
100
Employees can leave through this exit only, no exceptions.
What is the Co-Worker Door?
100
Hawk-eyes, ink tags, hard tags, Alpha-tags, and Milli lanyards are all examples of what.
What are Sensors?
100
The number of the same items a customer can purchase at one time in cosmetics
What is six?
200
Sensor removers, wire cutters, booster bags, and altered coats are all considered these.
What are shoplifting tools?
200
Notify them immediately in case of all spills or broken glass.
Who is Housekeeping?
200
If you want to report a Co-worker's suspicious activity anonymously, you should call this confidential, toll-free number, from anywhere, 24 hours a day.
What is the Silent Partner Hotline, 1-800-763-7290?
200
The persons responsible for shortage prevention.
Who is Everyone?
200
Leather, Chanel, Burberry, Elements, True Religion Denim are all examples of this.
What Are High Shortage Areas?
300
Clean fitting rooms, neat work areas, greeting customers, being on the sales floor, good customer service all help...
What is Deter Theft?
300
Never take it upon yourself to contact Emergency Services in the case of an accident, always notify ___ first.
What is Loss Prevention?
300
When opening a new Bloomingdale's account, you suspect credit fraud is taking place. Call credit and utter this phrase.
What is "I Have A Priority Application"?
300
The 3 R's for all Returns are ____
What is Re-Sensor, Return, and Re-Ticket?
300
Use this tool to report retail price discrepancies or UPC(s) not on file.
What is UPC Hotline at the POS?
400
These are conducted on a Monthly basis by LP and 4x a Season by Corporate Shortage Control. They assist the stores in identifying and correcting potential shortage liabilities on an ongoing basis and provide the store with a review of Operational Standards.
What are Audits?
400
A manager must fill this out immediately following an accident.
What is an Accident Report?
400
This will be $50 minimum (or 10% of the value, whichever is greater) to $1,000 maximum.
What is a Loss Prevention External Apprehension Award?
400
Only these individuals are eligible for the Bloomingdale's discount.
What are Associates and approved spouses/dependents only?
400
All returns should be sent here.
What is the original department?
500
This is the number one way to prevent theft.
What is OUTSTANDING CUSTOMER SERVICE?
500
Walk with care to avoid _____
What are Slips, Trips, and Falls?
500
This is Bloomingdale's #1 source of fraud.
What is opening new accounts?
500
**********************DAILY DOUBLE**********************
The difference, in retail dollars between our book inventory and the physical inventory caused by Paperwork errors, External theft, and Internal theft.