Loss Prevention
shopping in areas with minimal sales associates or refusing service, not paying attention to size, color, or price, and holding merchandise up but peering around.
What are Suspicious Behaviors?
Lift with this part of your body and not your back.
What are your legs/knees?
Must occur throughout the day and at end of night by either LP, management or supervisor to deter possible employee dishonesty.
What are bag checks?
Hawk-eyes and Spartans are all examples of what.
What are Sensors?
The number of the items a customer can try on at the fitting room
What is six?
Sensor removers, wire cutters, booster bags, and altered coats are all considered these.
What are shoplifting tools?
Notify them immediately in case of all spills or broken glass.
Who is Housekeeping?
If you want to report a Co-worker's suspicious activity anonymously, you should call this confidential, toll-free number, from anywhere, 24 hours a day.
What is the Silent Partner Hotline?
The persons responsible for shortage prevention.
Who is Everyone?
Shoes, jewelry, youth, men's are all examples of this.
What Are High Shortage Areas?
Clean fitting rooms, neat work areas, greeting customers, being on the sales floor, good customer service all help...
What is Deter Theft?
Always Keep Emergency exits clear, .
What is Loss Prevention?
Pre-Opening, Business Review and Post Closing
What are Investigation Log Checklist topics?
Size, Sort, Tag, Ticket
What is SSTT?
AF CA CB OX TX UW.
What are labels on Hazardous Waste Bins?
Assist the stores in identifying and correcting potential shortage liabilities on an ongoing basis and provide the store with a review of Operational Standards.
What are Audits?
Management or LP must fill this out immediately following an accident.
What is an Accident Report?
Identifies Return fraud, cash shortages, credit card fraud, training and non-compliance issues.
What is Sherlock?
Only these individuals are eligible for the Burlington discount.
What are Associates and approved spouses/dependents only?
RLU, WOR, Cash Returns, Canceled sales.
What are monitors on cashier risk report?
This is the number one way to prevent theft.
What is OUTSTANDING CUSTOMER SERVICE?
April Safety Topic of the Month
What is Emergency Evacuation?
Builds Teams and Partnerships, Drives Results, Trust and Respect.
What are Burlington Core Values?
**********************DAILY DOUBLE********************** The difference, in retail dollars between our book inventory and the physical inventory caused by Paperwork errors, External theft, and Internal theft.
What is Inventory Shortage?
This is the Shortage Awareness topic for April.
What is AP Tools and Systems?