What is the price point for cabling Prada handbags
100
These are not to be worn behind the register no matter how chilly it is. Dress for work!
What are coats
100
He's looking at associates not merchandise. Also, looking up at the roof
What is a theft behavior
100
Over 24 hours, they have to sign the hold card
Who is the department Manager
100
Alberta Canada, and a hand full of U.S. States can get this.
What is tax exempt
200
These must be physically counted when we open and when we close
What is a Fur Count
200
Actions which bring your integrity into question or falsifying any company document can result in this
What is Termination
200
Keep em' locked and inspect periodically for signs of shrink
What are fitting rooms
200
Call every 15 days. Maybe they forgot
When should your reach out to your client for will calls.
200
Show this to LP whenever you arrive to work
What is an Associate ID Card
300
$2,500 leathers and $5000 price point for other garments
What is Fine Apparel cabling standards
300
All leather, suede or fur trimmed coats/jackets wiath a retail value of $1,500 must be securred on selling fixtures
What are cabling guidelines for D2/CUSP
300
A closed umbrella on a sunny day being carried throughout store.
What is a theft accessory
300
Ensure they are covered by a plastic bag
What is on every Will Call
300
This is the best way to stop shoplifting and please your good customers
What is Excellent Customer Service
400
I should be labeled with a sticker when out on display for customers to try
What is a "Tester"
400
These should never be left out unattended, or loaned out to another person
What are store issued keys
400
Big bags from other retailers, empty backpacks, and/or boxes can be used to do this.
What are tools for concealment
400
If they are not filled out completely, we'll waste time trying to find their information
What are Hold and Will Call Cards
400
When you clock in, please take the time to review these. There right in front of you for pete's sake.
What are BOLO's
500
These and other small leather goods with a retail value over $400 must be locked in cases.
What are wallets.
500
Call *164 that's then the LP team!
What do you call if you need a credit card authorization.
500
He just took 5 shirts the same size of the rack and he's removing them from their hangers
What is a theft alert signal
500
On the 60 day mark, the regional must sign of on it.
What is a 60 day Will Call policy
500
Every associate should look at merchandise going into the fitting room, it helps control shrink and theft. You know what the customer took in and what should come out