Know your peers
I have ran 5 full marathons and 21 half marathons over the past 10 years.
Who is Joe Kelly?
What is rule code 8000?
We go to this screen to view the Notes and then to add we have 2 options of ________ or __________.
What is CIS, CMA or F2?
This is the time frame for a letter/card to be received from us in the mail.
What is 7-10 days?
This is the first place I go when doing OTP.
What is Innovis?
I met my spouse working as an interpreter for NATO in Europe 24 years ago.
Who is Allan Jocson?
This is the only time we will Void an application.
What is verified fraud with the customer?
This always has to be completed before we can pull FDR.
What is pulling up RPLID?
What is the Julian Date and what is 14 days?
A phone number has to be seen this many days in Lexis to considered verified along with 2 other pieces of information.
What is 60 days, green check mark and state matched?
In Junior High I was voted most likely to recede.
Who is Paul Ingram?
What is the Relationships tab?
What is the first step when we get a call about a credit line decrease?
What is read the notes?
These are the 3 reasons we will always provide the DPC.
What is when a phone changes hands, when customer places us on speaker phone and when you are speaking to someone in PR?
What is alternate verification?
I have visited 12 different Countries and 3 Continents and will continue on visiting all 7 Continents when COVID is done.
Who is Walter Walton?
Any time we have rule code with ATP we must review this information.
What is income, housing, open trades and other payments?
This is placed on the account on the NM SA1 screen and is placed due to ____________.
What is A-79 block and when terms are not received at time of approval?
What course of action would be needed if a customer is upset because the automated system took too long and the account online system is giving errors.
What is apologize and file a complaint?
This information is always needed when receiving a store call. There are 7 total.
What is store associates name, store number, ani match verified, reference number, customer's name, RSA and if valid ID is verified.
I have traveled to every Central American Country.
Who is Tony Roberts?
This rule code will ALWAYS be sent to judge.
What is RCRM or CRM?
When adding FSS when do this on ________screen with date of __________ and code of ________ and then we go to the ________ screen and enter the _________ and __________.
What is NM CR, 7 days out, 77, PID, BC, date 7 days out?
When there is not an ANI match for a store calling in, our process is _______________.
What is make OBC to Store main line (make sure it is verified in animatch) and ask for associates extension.
What is the AEJ1 letter with reason code 39 for security alert and what is AEJ1 34 with zero ATP?