What does MRV stand for?
What is My Red Vest?
Where can you find Sterling Access?
What is the Start Menu, Customer Order Management file, Order Management?
What is another name for Genesis?
What is BlueZone?
What is the icon shape for Salesforce?
What is a Cloud?
What is My Lowe's Life?
What My Lowe's life is a login allows Lowe's employees to view your schedule, see previous paystubs, and manage your benefits online.
True or False in MRV, you can only see orders placed in the store.
What is False. You can see Lowes.com, Sterling, Genesis orders?
True or False, In Sterling, we can only choose a location by zip code.
What is False? We can choose a location by zip code or store number and City and state.
Navigating in Genesis, what is 5.1 screen used for?
What is store inventory?
Name the three salesforce applications that we use?
What is Knowledge, Customer, and Chatter?
Where would you find the Receipt Retrieval tool?
What is My Lowe's life?
What is the Fulfillment Location?
What is store/DC/ vendor number?
What do we primarily use sterling for?
What is placing an order?
In Genesis, what key do you press to advance to the next screen?
What is Right Control?
Where do you locate a customer profile in Salesforce Customer?
What is Account Search?
What is the following position RS, CC, and IST? What does this initial stand for?
What is Repairs or Lowe's service Advantage, Customer Care, Installation Specialist Team?
On which order view would you be able to cancel an order in MRV?
What is My Red Vest Order View or Item View section? Under Modifications, click Cancellation?
What is the bottom row in Sterling referred too?
What are breadcrumbs?
What keys do you hit to move back to the main menu screen?
What is F3?
Name three ways to search for a Customer in Salesforce?
What are phone numbers, email addresses, last names, and postal codes?
Who is the CEO of Lowe's?
Who is Marvin Ellison?
In MRV, can we resolve a Payment Failure?
What is Yes. Under Modification, Payment options?
In Sterling, where can you search by the last four of a credit card?
What is the advanced search tab?
In Genesis 6.9, the screen is known as what?
What is Vendor information or Vendor Inquiry?
When using Salesforce Chatter, what group do you need to be in?
What are Customer Care Inquiries?
Who would you report when you cannot work or complete your shift?
Who is RTM?