Customer First
This Zappos Core Value emphasizes delivering exceptional service
What is "Deliver WOW Through Service?"
This Core Value encourages personal development
What is "Pursue Growth and Learning?"
Zappos Core Value about team culture
What is "Build a Positive Team and Family Spirit?"
Zappos Core Value about resource efficiency
What is "Do More with Less?"
Core Value #10
What is "Be Humble?"
True or False: Both Zappos and Amazon place the customer as their top priority
What is "True?"
Like Luke Skywalker's journey on Dagobah, this LP encourages you to never stop growing
What is "Learn and Be Curious?"
Unlike the team-building exercise, this LP is about building confidence through actions, not falling backward
What is "Earn Trust?"
Like Dom Toretto's family, this LP is about taking swift action without waiting for perfect conditions
What is "Bias for Action?"
Your mission, should you choose to accept it, is to demonstrate this LP by taking responsibility even when things get tough
What is "Ownership?"
Like the Dark Knight watching over Gotham, this LP means being deeply invested in protecting customer interests
What is "Customer Obsession?"
This Core Value embraces stepping out of comfort zones
What is "Be Adventurous, Creative, and Open-Minded?"
This newer LP focuses on being a great employer
What is "Strive to be Earth's Best Employer?"
This LP sparks joy by making things less complicated and removing what doesn't add value
What is "Invent and Simplify?"
Amazon's LP about achieving goals
What is "Deliver Results?"
When making decisions, start with this and work backwards
What is "the customer?"
Leaders who demonstrate this LP are usually correct
What is "Are Right, A Lot?"
Amazon's LP about supporting final decisions
What is "Have Backbone; Disagree and Commit?"
Size matters not, said Yoda, and this LP agrees
What is "Think Big?"
This LP would make Sherlock Holmes proud as it's all about investigating problems thoroughly
What is "Dive Deep?"
Paul Hollywood insists on perfection, and this LP would make him proud
What is "Insist on Highest Standards?"
Like the optimistic coach, Ted Lasso, this LP means developing your team to be their best selves
What is "Hire and Develop the Best?"
Amazon has had success with their newest LP
What is "Success and Scale Bring Broad Responsibility?"
"The MacGyver Method": Like the resourceful TV hero, this LP is about doing amazing things with limited resources
What is "Frugality?"
Like Spider-Man learned, with great power comes great responsibility, just like this LP suggests
What is "Success and Scale Bring Broad Responsibility?"