Operations
What time do you need to call out by in the mornings?
BEFORE 6am
If an adult is injured (bit, hurts leg, etc), do you need to complete an incident report?
YES! Any injury, client or staff, needs to be reported via incident report form
Do you need to follow your client's schedule on your first session?
YES! If it is in the foundational plan, it needs to be followed, even if you are subbing in, having your first session, only have half a session. The strategies outlined will help you support them in their sucess.
Should your phone be out on the floor?
No. In case of emergency, let Patricia know you need your phone on you. Otherwise it should be out of sight for the duration of the session. If you need to text, order lunch, etc, please get client coverage and use your phone in the break room
What time do you need to go to the office if your client isn't here?
8:10 OR when you clock in for clients that don't have an 8:00 start
If I fill out ABC data/collect IB data for a client biting me, is that enough?
NO, you must always complete an incident report as well, even if it does not break the skin, you are not calling the nurses line, etc
I have no clue how to run this program, what do I do FIRST?
Read the SD. Even similar programs will have different instructions depending on client needs, learning style/history, etc.
Should I have someone cover my client in the gym?
No, unless there 1:1 support available. If someone with a client is watching your client, it should be in a therapy room to ensure safety.
What time is considered tardy?
8:00
I got injured at work, do I have to call the nurses line?
We recommend you do, but if you do not want to call, please g-chat Patricia that you were injured and are opting not to call the nurses line at this time.
What do you do in NOT do pairing session?
just let the client play; not place demands; let them do what they want
My client is jumping on the trampoline, where should I be?
1 person on the trampoline, all others standing with their clients and engaging at the net
When can you leave your client's room to go to lunch?
2 part answer - if you're working lunch AND if you're going on break during lunch
Working lunch - at 11:55 ask one person breaking at 12:00 to watch your client
Going on break - at 12:00 if there are at least 2 lunch staff members in the room. If not, call for leadership to stand in so you can get to lunch on time and clients are sufficiently supported
If my client has diarrhea, what do I do?
Request for leadership to verify the diarrhea in the bathroom on the FIRST instance. Notify Patricia for each subsequent instance via g-chat.
You are with a new client, what is the FIRST thing you should do?
Review the FP. The way you respond to every client's behavior is different; do what is outlined for the specific client, not what has worked in the past with another client with similar behaviors.
How close should I be to my client at all times?
Within arms reach
No, you need to have your client at 12:30, not just be in the building
How do I report a client injury?
G-chat Patricia, Adrienne, and the client's BCBA AND complete an incident report on your ipad.
what do you do if your client withdraws assent?
IT DEPENDS! Follow the foundational plan.
How AND when do I request off?
Submit PTO request in Kronos AND gchat Patricia AT LEAST 2 weeks in advance. If you don't have PTO, gchat Patricia.