Liquors
1. Upcharge for a Double House Shot?
2. Upcharge for a Double Premium Shot?
1. $2
2. $3
Required Greeting for customer walking in?
Hi! :) Welcome to Lucky's. Sit where ever you like.
What sides come with all combos?
Fries, Chips, Cheese sticks, Hot Fries, Buffalo Chips, Onion Rings, Coleslaw, House Salad, Mac &Cheese bites
(Must Close Eyes) What Draft Beers do we offer?
Bold Rock, Budlight, Blue moon, Red oak, Michelob Ultra, Jade IPA, Beer of the month, Four Saints Omie & Stout one, Yuengling, Stella, Guinness
What different cheeses do we offer?
Provolone, Swiss, American, Nacho Cheese, Pepper Jack, Shredded Colby.
1. What are our house liquors?
2. What are our Top Shelf Liquors?
1. Riva Vodka, Ron Pablo Rum, Aristocrat Tequila, Aristocrat Gin, Canadian Lake whiskey
2. Grey Goose, Hennessey, Dewar's, Makers mark, Tanquerary, Jameson, Patron, Patron XO, 1800 Tequila, Grand Marnier, Cruzan 151, Bacardi Rum, Crown Royal, Crown Apple, Absolute vodka, Macallan, Wild Turkey, Titos Vodka
What time is: Last call, illegal to serve more alcohol, All berverages must be cleared from table?
What is an example of what you should say when asking people to leave after 2:00am? *hint- think polite
1:45, 2:00, 2:30.
ex. We are closed now. You have until 2:30am to finish your drink. See you Tomorrow!
1. What is the Sampler?
2. What Items are available for the Sampler?
1. Three sample sizes of the items listed below. This NOT included for half price Mondays.
2. Corn nuggets, mini corn dogs, fried green beans, Fried Pickles, 2 Chicken Tenders, Cheese Sticks, Southwest Poppers, Mac & Cheese bites
What Domestic bottles do we offer? (9)
Budlight, PBR, Miller Light, Coors Light, Mich Ultra, Mich Ultra Lime, Bud, Natural Light, Mickeys Malt
Dare..... are you ready?
Say one nice thing about each person in the room.
Difference between a Luckys and "regular" Margarita
Luckys- splach of Grand Marnier and orange juice.
Regular- Triple Sec and no oragne juice
A customer calls to ask if you are open... What would a polite response be?
What Kids meals do we offer?
Chicken Tenders, Mini Corndogs, hot dog, Cheeese sticks, Grilled Cheese, lil burger, mac & cheese bites
1. What does IPA stand for?
2. What IPAs do we offer?
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3. What Local Draft Beers do we offer?
1. India Pale Ale
2. Dog Fish*, Jade, Sierra Nevada, Lagunitas, Wicked Weed Pernicious
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3. Red Oak, Four Saints
1. When to ID?
2. What IDs do we accept (3)
1. When they look under 40
2. NC Drivers, NC State ID, Passport
How do you make a:
1. Lemon drop
2. Cherry Vodka Sour
3. Pinneapple upside down
4. Pink starburst
1. 1.5 House Vodka, lemon juice. Sugared rim. Lemon. Shake and strain
2. 1.5 oz Cherry vodka, Sour, Grenadine, Cherry
3. First 1.5 Vanilla Vodka, Pineapple, grenadine. Shake and Strain, pour in glass. second Layer grenadine on bottom.
4. 1 oz vanilla vodka, 1 oz watermelon, splash of bars sour.
What is Suggestive Selling?
Give examples
Suggestive selling is asking if the customer needs something before they know they need it.
Are you ready for dessert?
Would you like to order an App while deciding your main meal?
Can I get you another Budlight?
2. What 7 items are on the Nachos?
3. What 4 items come on the Reuben?
1. (lettuce) Cheese, Tomato, Croutons, Onion, Bacon
2. Seasoned ground beef, lettuce, cheese, Tomatoes, Sour Cream, Salsa, Jalapenos.
3. Corn beef, Thousand Island dressing, Sauerkraut, Swiss Cheese
What imports do we offer?
Corona, Corona light, New castle, Modelo, Negra Modelo, Heineken, Dos XX Lager/Amber, Guiness, Stella, Red stripe
What is the brand of Wine we carry?
What are they from Sweetest to Driest? (8)
Sutter Home
Moscato, White Zinfandel, Riesling, Chardonnay, Pinot Grigio, Cabernet Sauvingnon, Merlot, Sangria.
Difference between:
1. Blue Motorcycle Vs Long Island Ice Tea
2. Royal Flush Vs Washington Apple
1. Blue Moto has blue Curacao and sprite. LIT Triple Sec and pepsi
2. Royal Peach schnapps. Washington Sour Apple pucker
What Are the 5 week day Lunch Specials?
M- Chicken Sandwich and side
T- Lil Cheeseburger and side
W- 5 Wings and Side
Th- 2 Hot Dogs and side
F- Philly Sandwich and side
You are the Menu Guide. So its important to know all Fixings and menu items, and be happy to tell the customers them.
1. What is the difference between a lil and Lucky burger? What Size patties?
2. What are the four questions when ordering wings?
2. Boneless or traditional. Which Sauce. Ranch or BC. Celery?
Beers that include a garnish?
Blue Moon-orange
Dos Xx- Lime
Corona & Corona Light- Lime
What is three sentences / ideas / concepts written on the White board above the double doors on the kitchen side?
Together Everyone Achieves More
What makes us a team? Respect, Trust, and Care for one another.
Leave your problems at the door
If you need help ask
Acknowledge every customer even if its busy "ill be right with you"
Smile... Pretend if you must
SPEAK KINDLY TO FELLOW EMPLOYEES