product
what does ABC stand for in men's pants?
always being comfortable
what is the teams favorite grocery store?
Trader Joes
what is the return policy?
30 days, tags attached, unworn + proof of purchase
what’s the name of the program for athletes & community leaders?
sweat collective
what does ACE stand for?
attend, create + encourage
what is a mens top and womens top that have silverescent?
swiftly for women and both metal vent AND license to train for men
who is on the leadership team (spec+)?
Steph, Linn, Kevin, Gabby, Krystal, Teresa + Natalie
what three things need to be true for a quality promise?
proof of purchase, purchased within a year + a manufacturer defect
what is the name of our CEO?
Calvin McDonald
what does the FIT framework stand for and what does it mean?
Function – function of outfit
Intentionally Styled – lay out the product how it would be worn
The Power of Three – at least three items for an outfit
what is the difference between wunder train + align leggings?
align pants are made from nulu and are designed for low impact/everyday activities. Wunder Trains are made from everlux and are designed for high impact/sweaty activities.
who has been with the company for the longest AND for how long?Steph for 13 years – will be 14 soon!
Steph for 13 years – will be 14 soon!
when do you receive boxes AND where do you receive them to?
before or after operating hours + received to the BOH
who is our regional manager AND senior regional director?
Jamie Albano AND Brooke Easton
what is the guests in line to educator on cash ratio?
three guests to one educator
how is the womens bra wall organized?
from least support to highest support
which educators have run a half marathon?
Laura, Teresa, Nicole + Shyami
how do you properly change a display (hint: there are 4 steps)?
1. move tag to display
2. re tag inside of product
3. take off sensor
4. STEAM!
if you want to work out with lululemon, what is their piece of equipment AND who was it acquired by?
The MIRROR AND acquired by peloton
what is the 6/13 method?
if a guest is looking at a product for more than 6 seconds, you should provide 13 seconds of technical product education?
what was the name of the first sneaker lululemon launched and what year did it come out? What is the most recent sneaker lululemon launched?
the blissfeel sneaker came out in 2022. the split shift sneaker is the most recent sneaker.
which staff members have children and what are their names?
Steph – Sophia + Silas, Linn – Millie, Teresa – Cameron, Bryce + Avery, Laura – Emily + Cooper, Nicole – Brock + Cienna
what are the discounts for studio, health care/military/first responder, sweat collective, ambassadors, PT educator + FT educator?
10%, 15%, 25%, 40%, 40% + 60%
when and where was the first lululemon opened?
Vancouver, CA in 1998
what is the guest experience north star?
The Guest Experience North Star declares who we are for our guests and how we approach all guest interactions: Every Guest is welcomed by an Educator, every time, and feels valued through authentic connection and personalized education.