Trade-ins
Compliance
Promotions/Discounts
Tiered
100

Customer wants a 17 pro for free what phone would they need for it to be free.

15plus or higher

100

If a customer doesn’t interact what should you do

Let them go

100

How much off does the customer get if they are a nurse

20%

100

What iPhone’s are tiered options

16/17e

200

What phone does the customer get for free if they trade in a 22+

26+

200

Where can we pitch

Only at the kiosk

200

How much are activation fees

$35

200

How much is the 17e monthly

5.99

300

what trade in value does a iPhone 14 have

130

300

Can we pitch Costco employees yes or no

No

300

how long does it take for the costco gif cards to get sent to the customer

3-4 weeks

300

How much is the Samsung 26 monthly

10.99

400

what would be the monthly charge for an iPhone 17pro max if I traded in a iPhone 16.

$2.78

400

What is the paper that we give to customers after we have finished doing business with called

Resource guide

400

What is the max amount the visa gift cards can pay off

$800

400

Pixel 10a monthly charge

$5.99

500

What is the name of our customer support guy

Wizard of Oz